Head of Customer Service (m/w/d)

Your chance of a leadership position in Beelitz Piening Personal is an experienced partner in the field of personal services and places great emphasis on the satisfaction of all stakeholders. As Head of Customer Service (m/w/d), we offer you the opportunity to take responsibility for a leading company in Beelitz. Take this opportunity to develop your skills in a dynamic environment and actively contribute to the satisfaction of our business customers.

They support, accompany and develop your team of 3 people with empathy, clarity and structure. Customer satisfaction is a real concern for you. They are committed to partnering with our business customers and ensure sustainable customer loyalty. They conduct independent price negotiations with existing customers and thus directly influence profitability. You can identify potentials for optimizing existing processes with a trained look. They act as an interface between sales, production, logistics and our customers. They ensure smooth order processing.

Complete business studies or completed commercial training. Multiannual professional experience in customer service or Internal sales service ideally in the B2B environment. First or profound experience in the leadership of small teams. They convince by clear communication, reliability and a motivating appearance. They feel safe in price negotiations with business customers and always act entrepreneurial. They bring a high level of service orientation, empathy and solution thinking.

Location-related social and special benefits such as a subsidised occupational pension scheme Employee recommendation program and employee discount for various actions An unlimited employment contract and punctual payout Grant to the dream bike as part of our company bike program Experienced teamwork with flat hierarchies as well as agile working and decision methods Take advantage of this opportunity to advance your career and make a decisive contribution to the success of our customers in the textile service sector in Beelitz. We look forward to meeting you! JOBV1_EN