Claim Manager (m/f/d)

Our mission is to advance industrial transformation with innovative strength and sustainability. Whether in the optimization of data centers, the further development of hydrogen production or the redesign of cooling and climate technology systems, our thermal key technologies strengthen numerous industries worldwide. As a “One Kelvion” we continuously work on solutions that make our customers even more successful and at the same time contribute to a more sustainable future.

We shape the future – together

Do you want to work in a technical environment and take responsibility for the professional handling of complaints? As Claim Manager (m/w/d), you play a central role in the technical and commercial assessment of complaint cases. You work closely with customers, suppliers and internal specialist departments and actively contribute to the quality assurance of our projects. This position offers you the opportunity to work independently, to solve technical issues in practice and to develop yourself in an international, growing company.

Projektmanager (m/w/d)

Processing of customer, supplier and internal complaints Ensuring compliance with relevant standards, contracts, quality and safety requirements as well as customer specifications Identification, assessment and traceability of claims, deviations and deficiencies Communication with suppliers, service providers and customers as part of the claim management process Technical and commercial evaluation of complaint cases incl. cost monitoring, Coordination and coordination with customers, suppliers and internal specialist departments Date tracking and maintenance of internal complaint lists and KPIs Testing of components in the factory or in the customer using drawings and specifications Support for commissioning (FAT) as well as creation of the order-related documentation, assessment of welds Communication with suppliers, service providers and customers as part of the claim management process Creation of complaint reports and analysis of causes of errors (root-cause analyses)

Complete vocational training in a commercial or technical profession In addition, a recognised one-year technical training More than 3 years of relevant professional experience, ideally in claim management, quality management or technical complaints environment Good English knowledge of word and writing Secure handling of SAP and MS Office Structured, independent and solution-oriented mode of operation High communication and coordination in the international environment

Our success is based on cooperation – we promote diverse thinking, listen to each other and appreciate each individual voice. Creativity develops at Kelvion where people are heard, their ideas are welcomed and their contributions are acknowledged. With a flexible approach, we focus on the well-being and satisfaction of our employees. This strengthens the willingness to contribute and opens up new career opportunities We encourage dedicated personalities to take their own development, to go new ways and to shape the future together with us. We shape the future – together

Did we awaken your interest with us? Then apply online now! !