Brenner's Park-Hotel & Spa | Germany | 76xxx Baden-Baden | Permanent position | Full time | Published since: 19.06.2026 on stepstone.de
Assistant Front Office Manager*in (m/f/d)
Oetker Hotels is one of the world's most exclusive portfolios of luxury hotels. All our houses are real masterpieces. Located on the most sought after destinations in the world, each property is a landmark and an icon of elegance. The hotels combine legendary hospitality with real family spirit that is unique to the Oetker hotels. The current portfolio includes Le Bristol Paris, Brenners Park-Hotel & Spa in Baden-Baden, Hôtel du Cap-Eden-Roc in Antibes, Château Saint-Martin & Spa in Vence, The Lanesborough London, L'Apogée Courchevel, Eden Rock-St Barths, Jumby Bay Island in Antigua, Palácio Tangará in São Paulo, Hotel La Palma in Capri Beach
Type of employment: Full time
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Your tasks • Your profile • What we offer
Support of the front office management in operational daily business
Ensuring a smooth run, along with conciergerie and guest relations
Active care of our international guests at the highest level
Leadership, Motivation and Development of the Front Office Team
Service and holiday planning in coordination with the FOM
Complaint management and sovereign solution of guests' requests
Optimizing processes and ensuring our quality standards
Close cooperation with all operational departments
Contact person*in for the management in the absence of the FOM
Complete training in the hotel industry, ideally complemented by first leadership experience
Multiannual experience in the luxury segment at the front office
Host personality with a pronounced understanding of service and quality
Organizational strength, sense of responsibility and hands-on mentality
Very good knowledge of German and English, other languages of advantage
Safe handling of common PMS systems (Opera of advantage)
You work in an international environment in the luxurious ambience of the Brenners Park-Hotel & Spa - the German flagship of the Oetker hotels and... An unlimited employment contract
Performance-related bonus program up to ten percent of the year's gross
Compensation by agreement and holiday and Christmas money
Flexible working time models by individual arrangement
Grant of selected benefits
Free training at Premium Fitnessstudio
Wellbeing: Free and discounted treatments in our Spa ''Villa Stéphanie'
Promoting management growth through personalized training and “Mentorship Program”
A free meal in the bistro during service
30% employee discount (Fritz & Felix Restaurant & Bar)
Framed uniforms including cleaning in the operational area
Personnel accommodation or assistance in housing search
Discounted parking ticket & Jobrad
Support for occupational pensions through pay conversion
Granting of training & training
Varied career opportunities within the Oetker Collection & Selection of German luxury hotels (SDL)
International cross trainings & cooperations within Oetker Collection and SDL
Friends & Family Rats in SDL Houses & Fair Job Hotels
Strong team: We like to celebrate together and your family is often cordially invited (summer party, Christmas party, children's party etc.)
Fairspeak: As a member of the Fair Job Hotels, you can get fair on us
Free maps with art and cultural partners such as Museum Frieder Burda
Benefits & Benefits for selected partners
Location
 | Brenner's Park-Hotel & Spa | |
| Baden-Baden | ||
| Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
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