Customer service representative (m/f/d)

You are a customer manager (d/m/w) out of passion and looking for new challenges with real development opportunities? Then you're right with us! We are the havelcom telemarketing services GmbH – part of the Märkische Allgemeine Zeitung and thus a company of MADSACK. Our focus is on the diverse tasks surrounding the media industry, especially in subscription and ad services.

As part of MADSACK, you're aspiring at an employer where history is written every day. Our DNA is an independent, impartial and critical journalism. With our work we contribute every day to protecting our democracy and shaping the media landscape of tomorrow. We can do this because we give a lot of space for self-responsibility and personal development and stand up for a common value compass. From now on we are looking for you as Account Manager (m/w)

You enter our customers by phone and advise them on questions about the daily subscription and our E-Paper You process digital orders In case of complaints, you are the first contact person for our subscribers

Your heart beats for the needs of our customers You have a good expression in word and writing You are customer and service oriented Communication is your strength You are chronologically flexible (Monday to Friday 7:00 - 17:00, Saturday 8:00 - 12:00)

A safe workplace with an attractive remuneration (up to 2400€ mtl.) plus Payments of bonuses, bonuses and Christmas money Intensive training, product training and personal care on-the-job After the 1st year two days extra holiday A working time account with possibility of time compensation We take care of your physical well-being – besides cookies, coffee, water and fruit basket, cold and hot dishes are available at all times with our modern food machine. A perfect transport connection: Your workplace is in the immediate vicinity of the Potsdam Main Station. A parking space is available free of charge