Lidl Dienstleistung GmbH & Co. KG | Germany | 13xxx Berlin | Permanent position | Part time - flexible / Full time / Home office | Published since: 22.01.2026 on stepstone.de
Customer advisor in customer service Germany full-time/part-time (m/f/d)
Everyone talks about customer focus, customer first, the customer as king. We think it's too short and we'd like to formulate it like this: The human being is the centre of our success. In addition to a customer focus, this also includes employee focus. We share the awareness that we support each other with our commitment. And make the #teamlidl possible. Little space for elbows, lots of space for heart and mind. One aspect that makes the #teamlidl special. .
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Your tasks • Your profile • What we offer
Together with your team colleagues, you are the first contact person for our customers
You accept telephone and written customer requests and process them independently
Your help and advice will help our customers with their questions about orders, products and services
In our IT systems you process customer requests
You will find efficient solutions and always strive with a high level of service orientation
Experience in customer service or commercial training
Excellent written and oral communication skills in German
Reliability, service-oriented thinking and strong customer orientation
Flexibility in the course of our opening hours (Monday to Saturday 7-21am), possibly also on holidays
You are both mobile and ready to use on site
High understanding to constantly learn new products and services and has a high affinity for digital products
Google identifiers are of advantage
• Collective salary and holiday and Christmas money • Paid overtime for minute time recording • Unlimited employment contract and 6 weeks holiday/year • Additional benefits under collective agreement (additional supplements, special leave, pensions etc.) • Intensive integration with a personal sponsor • Modern work environment with many possibilities for flexible work on site and at home • Other advantages, such as a discounted German ticket, a variety of discounts on corporate benefits and attractive employee actions (e.g. prizes) • A great team, communication at eye level and lots of space for personal development
We value your entry with us! With attractive benefits and a corporate culture that focuses on confidence, diversity and a transparent pay system regardless of gender.
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Location
 | Lidl Dienstleistung GmbH & Co. KG | |
| 13627 Berlin | ||
| Germany |
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