Employee Check-in / Customer Center Sylt Shuttle

At the closest possible time we are looking for you as an employee:in Check-in / Customer Center Sylt Shuttle (w/m/d) for DB Fernverkehr AG at Westerland location. Your tasks:

For customer-oriented advice, booking and sale of all DB Sylt Shuttle offers, you are responsible You work in check-in (travel switch) and customer center An active sale of all service and additional offers using the Sylt shuttle sales technology on the counter and on the phone belongs to your tasks You conduct customer talks in compliance with the specified sales standards and in compliance with the specified quality standards The care of the travellers, especially in case of operating irregularities, is an essential part of your work You will meet as a competent contact person:in a given frame yourself and are the first contact point on site when it comes to refunds and other customer requests

Your profile:

You have a completed service-oriented vocational training, e.g. as a merchant for transport service, travel merchant or relevant professional experience in sales / sales A pronounced customer and service-oriented action, even in difficult situations, distinguishes you You have a high sense of responsibility and the orientation to the goals of the island traffic Sylt are in the foreground for you A high self-initiative, independent work paired with high flexibility and strong team skills complete your profile You show the willingness to stay at early services on the island in order to be able to enter your service on time and ready for use You are happy to work in shift and change service and also on weekends as well as on holidays

This is important to us:

Our claim is to offer all candidates the same opportunities for entry with us, both with equal suitability. We actively promote diversity and cooperation in our teams. We appreciate any application, regardless of gender, nationality, ethnic and social origin, religion, world view, disability, age, duration of unemployment, sexual orientation and identity. Benefits:

We offer you 16 free journeys within Germany per year and other discounts such as DB Job Ticket for your daily work. In addition, there are good opportunities for family and friends. All DB employees can shop at a great price. Every month, you will find new offers on the DB travel market, such as mobile phone contracts, insurances, discounts for hotel chains, fashion and lifestyle. Up to 40 days holiday: With us you can decide whether you want to take more vacation, shorten your working time or earn more. Depending on how it fits your life. .