Johanniter-Unfall-Hilfe e.V. | Germany | 76xxx Karlsruhe | Permanent position | Part time - flexible | Published since: 19.02.2026 on stepstone.de
Customer advisor for the home emergency call in Karlsruhe, Rastatt and the surrounding area (m/f/d)
Yes, sometimes acts are more important than words. You can both: take decisive action and make decisions when it requires the situation, but also communicate in peace and clarity what it is about. Come to our team! We are looking for committed, responsible people who support our customers with advice and action. What you get: a job with a perspective in a collegial environment that writes helpfulness great and in which it makes pleasure to grow in new challenges.
Place of use: Karlsruhe Date of occupation: at the next possible time Type of employment: parttime Hours: 20 hours per week Duration: unlimited Job ID: J000030937 We are a major aid organisation with headquarters in Berlin. Our tasks include rescue and medical services, nursing services, disaster protection, social services and work with children and adolescents. Further information on entry options, perspectives and how we work: johanniter.de/karriere
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Your tasks • Your profile • What we offer
Yes, sometimes acts are more important than words. You can both: take decisive action and make decisions when it requires the situation, but also communicate in peace and clarity what it is about. Come to our team! We are looking for committed, responsible people who support our customers with advice and action. What you get: a job with a perspective in a collegial environment that writes helpfulness great and in which it makes pleasure to grow in new challenges.
Place of use: Karlsruhe Date of occupation: at the next possible time Type of employment: parttime Hours: 20 hours per week Duration: unlimited Job ID: J000030937 We are a major aid organisation with headquarters in Berlin. Our tasks include rescue and medical services, nursing services, disaster protection, social services and work with children and adolescents. Further information on entry options, perspectives and how we work: johanniter.de/karriere
You advise and communicate on the phone and during home visits about our diverse home emergency service offer. You enter the necessary data in a software system and do general office work. You are also responsible for: • the implementation of our emergency call connections for new customers on site • advice on services and procedures • the installation of the home emergency call device and the instruction in handling • the conclusion of the contract You do all the necessary activities around the home emergency call, such as device pickup, troubleshooting and defects, or battery change.
• You already have first experiences in the telephone customer service or in the call center • You are linguistically safe and know in writing how to express good orally • You have a structured way of working and good knowledge in MS Office applications • You are empathy and reliable • You have a valid class B driving licence • You convince with pronounced self-organization and communication skills and a high quality awareness
- Monthly content 30 days for a 5-day week Working advantage programme occupational pension schemes Continuing and continuing training
Location
 | Johanniter-Unfall-Hilfe e.V. | |
| 76185 Karlsruhe | ||
| Germany |
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