NDI Europe GmbH | Germany | 78xxx Radolfzell am Bodensee | Permanent position | Full time | Published since: 16.02.2026 on stepstone.de
Customer Experience Specialist (m/f/d)
Innovation in therapy and diagnosis – we are committed to this. Worldwide, leading companies in medical technology rely on NDI’s 3D tracking technology – the market leader for over 20 years. Our expertise as an innovative high-tech company for the realization of modern, digital solutions in medical applications is a key part of our success.
For NDI, people work at four locations worldwide. The cultural diversity in our globally active company and the requirements of the high-tech industry ensure a stimulating working environment. The knowledge, enthusiasm and experience of our employees are essential for our success. And everyone knows their names – including our colleagues in Canada, USA and Hong Kong. We trust, we are honest with each other and can celebrate with each other. And this also cross- hierarchy – this is how fun is working!
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Your tasks • Your profile • What we offer
Innovation in therapy and diagnosis – we are committed to this. Worldwide, leading companies in medical technology rely on NDI’s 3D tracking technology – the market leader for over 20 years. Our expertise as an innovative high-tech company for the realization of modern, digital solutions in medical applications is a key part of our success.
For NDI, people work at four locations worldwide. The cultural diversity in our globally active company and the requirements of the high-tech industry ensure a stimulating working environment. The knowledge, enthusiasm and experience of our employees are essential for our success. And everyone knows their names – including our colleagues in Canada, USA and Hong Kong. We trust, we are honest with each other and can celebrate with each other. And this also cross- hierarchy – this is how fun is working! Become part of our customer experience team and control the entire order process from request to delivery:
You process inquiries and orders, check orders and framework contracts and ensure their correct implementation Create offers, order confirmations, invoices and credits with high accuracy You coordinate delivery dates with procurement, manufacturing planning, manufacturing and logistics and monitor compliance with delivery commitments In addition, you maintain customer data carefully in the ERP system and ensure an always up-to-date data base Finally, internal and external customers support proactively and flexibly according to your qualification
You have completed professional training and bring relevant experience with In addition, you can master German and English at a very good level and communicate safely in both languages The routined work with office applications and ERP systems is part of their everyday life it is possible to use them efficiently In addition, you can convince with pronounced customer orientation and a binding occurrence Your profile is rounded off by strong social competence and clear oral and written expressability
Location
 | NDI Europe GmbH | |
| 78315 Radolfzell am Bodensee | ||
| Germany |
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