Retail Banking Fraud Expert (m/f/d)

We make wishes feasible – our mission is to enrich the life of our customers and to realize dreams with our financial services. We do not understand ourselves as a typical bank, but as a living community of designers: those who are not afraid of going new ways. We are all committed to topics such as sustainability and digitalization – whether in our headquarters in Stuttgart, our location in Offenbach or throughout Germany in our 21 branches. At Creditplus we think more, because we benefit from synergies with our (inter)national sister units and business units under the umbrella of the Crédit Agricole. You see, yet we like it familiary: With appreciation and team spirit, we work hand in hand for the innovation of financial services. And celebrate together the great and small successes. Bye-one day of work. Hello. For our Anti-Fraud area in Stuttgart we are looking for a Retail Banking Fraud Expert (m/w/d) in full time at the next possible date. We extend our product portfolio and thus create completely new requirements for secure, efficient and future-oriented processes around payment transactions and transaction monitoring. To make this way professional, we enlarge our anti-woman area – technical, organizational and professional. For this we create this new key position: We are looking for a person who has successfully accompanied the establishment or further development of a Fraud Management in another bank and wants to bring this know-how to us.

Building and developing effective processes for fraud prevention in retail banking, including real-time transaction monitoring Definition, maintenance and optimization of rules, KPIs and SLAs to control the Fraud detection quality Analysis of fraud cases and management of operational processing according to §25h KWG Working with bank-wide projects to introduce and improve IT systems, products and Fraud detection tools Close cooperation with internal areas as well as external investigative authorities, service providers and partner banks Preparation of analyses, reports, process documentation and work instructions Specialized guidance and introduction of (unior) colleagues and promotion of knowledge transfer in the team Identification of process risks and vulnerabilities outside fraud prevention to strengthen the entire control landscape

Multiannual professional experience with appropriate qualifications in fraud prevention for banks or payment service providers, in particular in the context of current accounts and credit and debit cards, is necessary Very good understanding of transaction monitoring, card and payment processes as well as bank-wide operations in retail banking Experience in building fraud prevention in retail banking High IT efficiency and experience with Fraud detection systems and data analysis (e.g. SAS) is desirable Embossed analytical and structured working methods as well as motivation to continuously improve processes Joy of independent decision-making, acceptance of responsibility and professional leadership without disciplinary role Communication and team capacity, in particular in exchange with internal stakeholders and external authorities High integrity, trustworthiness and professional discretion as the basis of your work Very good German knowledge and good to very good English knowledge

30 days holiday and not to forget: the additional two bank holidays on the 24th and 31st December On top: holiday and Christmas money, annual bonus, asset-effective services, occupational pensions and participation in shares at special rates Early bird or night owl? Flexible working hours with an attractive sliding time model and up to 60% mobile work Whether soft skills or professional know-how: We offer a wide range of training courses Health: Our employees are important to us - that is why we support their physical and psychological health with various health services such as preventive and health care Before work, in the break or after evening: Train for free at the gym on our premises This is what counts: Numerous CSR projects for better cooperation Work & Life: Transfer of childcare services in cooperation with the pme family service Events for employees: Get to know your colleagues from other departments and branches at our corporate events Other attractive employee benefits: bicycle leasing, employee loans, corporate benefits, free water and coffee, grant for the Deutschlandticket, employees promote employees