Elis Deutschland | Germany | 55xxx Simmern (Hunsrück) | Permanent position | Full time | Published since: 03.06.2026 on stepstone.de
Head of Customer Service B2B (m/f/d)
Elis is Europe's leading expert in textile services. More than 60,000 people at 480 locations in 31 countries ensure that the supply concepts of approx. 400,000 customers run world-wide as at the lapel. A lustre that deserves respect! In Germany and Austria, our 49 locations ensure that customers from hotels and gastronomics, health and industry and trade are provided with rental textiles. The head office in Hamburg supports the declines with central services and ensures frictionless processes in the background. In this way, the best conditions are created for local operations in various sectors. This concept is not only economic, but also sustainable - and is on a constant growth rate. We are looking for you indefinitely as Manager (m/w/d) for our location in Simmern (Hunsrück). .
* After clicking the Read more button, the original advert will open on our partner's website, where you can see the details of this vacancy and contact information. If you need a translation of this text, after returning to our website it will be prepared and you can read it by clicking the Show full translation button.
Your tasks • Your profile • What we offer
Leadership and development: leadership, motivation and development of employees in customer service Customer focus: Support for our business customers (B2B) as well as securing high customer satisfaction Price negotiation: implementation of price negotiations with existing customers in order to ensure the profitability and further development of business relations Annual talks: Planning and implementation of annual talks with our business customers to strengthen the partnerships in the long term Further development: identification of growth and optimization potentials within existing business relationships Coordination: Close cooperation with other departments such as sales, production and logistics for smooth customer support
Qualification: Completed commercial training, e.g. as an office clerk (m/w/d) for office management or industrial clerk (m/w/d), or completed studies in the field of economics, business management (BWL), branding or comparable Expertise: Multiannual professional practice in customer service, ideal in the B2B sector, preferably in the healthcare sector Leadership competence: experience in the management of small teams and communication and motivation Negotiating skills: Representative talent for discussion and negotiation with business customers Customer proximity: High customer orientation and intensive service concept Analyst: Great analytical capacity and problem-solving competence Mobility: Class B licence required
Occupational pension Local social and special services such as B. an occupational pension scheme Company events We celebrate our success together with company events or monthly employee actions System-relevant and crisis-proof Through our system-relevant service, we are also a safe employer in times of crisis Development Internal developments can be demonstrated by numerous examples and are of course also possible with new employees Teamwork Experienced teamwork with flat hierarchies and agile working and decision methods Attractive, variable pay model Attractive pay model with the possibility to earn more in addition to the basic salary by personal services Company cars Cars (VW, Škoda or BMW) which may also be used privately
Location
 | Elis Deutschland | |
| 55469 Simmern (Hunsrück) | ||
| Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
For more information read the original ad