Customer Service Consultant (m/w/d) in the area of technical interfaces

Stepstone is a leading online job platform in Germany that helps job seekers find the right job. As one of the largest providers in the job market in Germany, we have already enabled millions of attitudes in a wide range of industries and sectors.

We are proud to be part of the Stepstone Group - with their worldwide expertise for tech job platforms. As part of this global team, we can use the latest technologies, data and industry expertise to further improve our service and adapt our technology to the needs of the job market through continuous innovation.

Become an IT Consultant (m/w/d) part of our Technical Integration Team and responsible for the automation of the job advertisements to be published. With your commitment, you make a valuable contribution to redesigning the labour market of the future – so that it works for everyone. You plan and coordinate the institution or Changing the interfaces of the applicant management systems of our customers to the StepStone platform for transmitting job advertisements You regularly interact with our developers and work with our customer service and our customers For quality assurance, existing interfaces are monitored by you In case of error message, you conduct appropriate measures You work and care for your projects in our internal systems and organize your daily tasks through our ticket system

Successfully completed training as a specialist informatics*in or the like or studies in the field of business informatics or the like. You are technically affin and API is not a foreign word for you First experience in customer support in the technical environment desirable (even in the context of internships or student work) Knowledge of XML/JSON and HTML Very good English skills in word and writing

At Stepstone we value that you feel comfortable not only at work, but also outside the office. We therefore offer you attractive advantages: 31 days holiday plus 2 additional days for Christmas and New Year Hybrid working model Occupational pension Employee Assistance Program (24/7 support) Operational risk life insurance Voluntary Social Days Jobbike In-house gym and barista Bring your dog to the office Benefits Parking and Access to the Corporate Benefits Portal Our mission Same opportunities for all – this is our claim! We are convinced that diversity and inclusion are crucial to our success as a global company. Therefore, we promote and appreciate diversity in all their facets and look forward to any application, regardless of origin, gender, sexual orientation, disability, religion, age, marital status or other features. .