Hilti Deutschland AG | Germany | 86xxx Kaufering | Permanent position | Full time | Published since: 24.12.2025 on stepstone.de
Team Leader Credit & Collection Operational Excellence (m/f/d)
Hilti is a global leader in construction innovation with more than 34,000 team members in 120 countries. Our goal is to improve construction. Therefore, it is our heart to learn, grow and find new ways to achieve a lasting effect. Here you can bring your strengths, work with a global and inclusive team and face meaningful challenges. At Hilti you can transform your ideas into real achievements and growth through targeted action, passion and teamwork. Create balance. Increase efficiency. Perfect customer experience. As Team Leader Credit & Collection Operational Excellence (m/w/d), you take the responsibility to lead your team with commitment, clarity and goal orientation. In your role, you are driving the continuous process optimization across the department together with the department manager (m/w/d) and developing innovative solutions to increase efficiency, quality and customer satisfaction. You create the optimal balance between productivity, partnership cooperation with internal stakeholders and a first-class customer experience. .
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Your tasks • Your profile • What we offer
Technical and Process Responsibility Construction, development and continuous process optimization of all Credit & Collection (C&C) processes in line with Group Strategy Responsibility for fleet and software risk management, accounting and optimization of general credit & collection processes Ensuring efficiency, quality and compliance in all processes Business Partnering Technical advice of department staff, sales and internal and external stakeholders Support for process improvements in the areas of billing, fleet & software risk management and credit & collection Close cooperation with management to implement corporate and financial strategy Staff management Discipline and professional leadership of the team Promoting motivation, self-responsibility and further development of employees Design of a performance-oriented and value-adding team culture Reporting & analysis Development and development of reporting structures and key figures systems Conducting analyses and deriving targeted optimization measures Ensuring data-based decision-making Training & projects Planning and implementation of Credit & Collection training measures Working with special tasks and projects in Finance / Operational Excellence
Master's degree in Business Administration or Finance Leadership experience of advantage Very good knowledge of operational processes and financial relations Excellent communication skills in German and English as well as high persuasion and enforcement Analytical thinking and consistent, solution-oriented action Team-oriented personality with high sense of responsibility Independent, structured and precise operation Very good knowledge of MS Office and SAP as well as high IT affinity High readiness and flexibility, also for international development
Our culture of employee orientation and willingness to perform is that ensures a unique working environment. The atmosphere is the result of personal performance, teamwork and support. We promote and demand are daring and trusting. Our culture of employee orientation and willingness to perform is that ensures a unique working environment. The atmosphere is the result of personal performance, teamwork and support. We also attach great importance to the good compatibility of our employees' professional and private lives. This is why we offer you not only an unlimited working relationship, but also a comprehensive Benefits package. This includes: Occupational pension (employer financed) an employee participation in business success Flexible working time models Company campus with staff restaurant Fitness network and in-house fitness studio Hilti Academy (Trainings, Training Opportunities) a free Hilti device rental
Location
 | Hilti Deutschland AG | |
| 32429 Kaufering | ||
| Germany |
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