IT-Supporter (m/w/d)

This is where chemistry is right: Randstad professional solutions combines decades of know-how, digital competence and personal advice with the security and expertise of an internationally acting global player. We are currently looking for a service engineer onsite support for the Hamburg location in the customer order from IT. Are you IT system electronics or specialist informatics and looking for a new professional connection? We have what you are looking for – apply now! We value equal opportunities and welcome the application of people with disabilities.

Support tasks in the field of IT services on site at customer locations Documentation of requests Working to optimize service processes Solution of complex disorders and requirements Cooperation in projects, e.g. rollouts Support in the handling of customer orders, fault messages and service requests Ensuring quality standards

Complete technical training, e.g. as IT system electronics or specialist informatics Experience in on-site service or User support Experience in running Windows operating systems (Windows 7/8/10) Knowledge in the field of imaging of notebooks and PCs Knowledge in the fields of server (AD), network and/or telephony Good knowledge of German and English in word and writing Consequence of implementation and customer orientation

Performance-oriented salary package according to qualifications and professional experience Extensive social benefits, including Christmas and holidays Convenient membership with around 2,900 sports, leisure and wellness facilities with wellfit Individual training with renowned partners Personal support and support by an expert Randstad staff on site JOBV1_EN