Clerk (m/w/d) Traffic Ticket Management

For over 65 years, the Kroschke Group has been offering its customers services for vehicle registration. In addition to the license plate creation and the actual car registration, this includes numerous additional services such as the transfer of vehicles and the creation and secure storage of vehicle documents – always supported by smart self-developed IT solutions. In addition to our headquarters in Ahrensburg, we have a dense branch network throughout the federal territory, which is unique in our industry.

We not only take private persons the time-consuming process of vehicle registration, but also support companies that have regular needs for services around the vehicle. These include car houses, used car platforms, leasing companies, car sharing providers, vehicle manufacturers, insurance companies and banks and companies with their own fleets.

For our subsidiary SAFO Deutschland GmbH we are looking for a dedicated specialist (m/w/d) for ticket management at the next possible time.

You will process the incoming ticket for the entire process (data collection to wastewater management) precisely and on time You are responsible for administering the timely processing of requests for exceptions and objections You are in close contact with our customers, domestic and foreign authorities and internal departments to ensure that all relevant information is processed correctly and promptly You prioritize and organize your daily tasks independently and coordinate with the team to ensure a smooth running of the work processes You identify optimization potentials in existing processes and actively contribute to the implementation of improvements

Completed commercial training or comparable qualification Experience in administration or administration Very high accuracy and care in work, coupled with a high degree of reliability Proactive mode of operation and the ability to motivate yourself and perform tasks independently Embossed communication skills and customer orientation Expressed analytical thinking and the ability to identify weaknesses in processes and to introduce suggestions for optimisation Safe handling of current MS Office applications and the willingness to work into new software Flowing German and English skills

WE BIETEN MORE ALS ON A WORK

We offer excellent conditions for a successful, common future. We are an independent medium-sized family-run company that is actively moving. We are convinced and highly motivated in what we are doing, and our employees are the decisive factor for the joint success.

This is what awaits you with us: Success-oriented and future-proof environment, with all the advantages of a stable family business in the third generation A team at eye level, feedback is not a one-way road for us The opportunity to think, shape and space for your creativity Honest interest in you as a person and understanding of your living conditions, we offer for everyone ''the right desk' Our extensive employee Benefit Model (including a company pension) Possibility of a JobRad, participation in the German ticket) A perfect transport connection and shopping around the corner

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