Deutsche Bahn AG | Germany | 10xxx, 14xxx, 13xxx, 12xxx Berlin | Permanent position | Full time | Published since: 18.04.2026 on stepstone.de
NSL Specialist - Emergency Call and Service Control Centre (m/f/d)
DB InfraGO AG is Deutsche Bahn's common-good infrastructure company. As Germany's largest host, we receive around 21 million travellers and visitors a day at our 5,400 stations. Our goal: We design places where our customers like to stop. By 2030, we develop around 1,800 stations in a holistic way to attractive future railway stations that combine sustainability and capacity and performance. Help us create mobility discs and business cards for cities and communities.
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Your tasks • Your profile • What we offer
At the next time, we are looking for you as an NSL specialist for use in our emergency call and service control (w/m/d) for DB InfraGO AG at the Berlin site. Your tasks:
You are responsible for receiving emergency calls, monitoring security systems and coordination of security measures Always comply with the standards, regulations and regulations in your area of responsibility You guide emergency scenarios to ensure the operation of the emergency call and service control The implementation of contract-oriented order acceptance and implementation of all services is your responsibility In addition, you are responsible for the operational planning outside the regular working time, e.g. for short-term personnel failure
Your profile:
The basis of your career is a successfully completed training and relevant professional experience in a similar area You are a trained NSL specialist or bring an equivalent degree, for example as a master:in for protection and security, IHK-tested:r Werkschutzmeister:in, specialist / service for protection and security, proof according to VdS 3853 The willingness to work in the 3-layer system, as well as a high resilience, self-responsibility and self-initiative, are characterized by You have very good MS Office know-how, are technology-affin and open to innovative technical solutions A strong communication and conflictability as well as a good team capacity complete your profile
This is important to us:
Our claim is to offer all candidates the same opportunities for entry with us, both with equal suitability. We actively promote diversity and cooperation in our teams. We appreciate any application, regardless of gender, nationality, ethnic and social origin, religion, world view, disability, age, duration of unemployment, sexual orientation and identity. Benefits:
You will receive up to 16 free journeys within Germany per year and further fare for your friends and family. You benefit from discounts in the areas of shopping, leisure, travel and web services. The monthly changing offers include, for example, mobile telephony contracts, insurance companies, electricity rates, discounts in hotel chains, fashion and lifestyle. You can be sure of a long-term perspective through your firm working relationship in a future-oriented group. .
Location
 | Deutsche Bahn AG | |
| 74564 Berlin | ||
| Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
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