The Jelbi team is responsible for the BVG's mobility platform and future project, the networking and pooling of all Berlin's mobility opportunities in the Jelbi app and the Jelbi stations as a mobility-as-a-service offer. You help in answering written support requests, document them and participate in the evaluation Together with the team, you will develop benchmark analyses on the topics of digitalization, mobility solutions and technology and participate in the exchange with experts from other mobility companies When creating reports, decision-making templates and presentations, you bring your ideas with you Your support is in demand when you develop self-help opportunities for customers like FAQ and Chat-Bot

Currently at least 12 months in the study programme Computer Science, Digitization or a comparable study programme very good knowledge of German in word and writing (min. good knowledge of English (min. language level B2) In addition we look forward to first experience in app/software testing or quality management Basic knowledge of testing tools or bug tracking systems (e.g. Jira / TestRail)

For 24 months with maximum 20 hours per week. You will love us We are the heartbeat of Berlin! Today we think the mobility of tomorrow and shape our capital sustainably together with you. For humans and climate, with heart and mind. Work-life balance (flexible working hours, mobile work possible) 30 days holiday (depending on working days per week) + 24.12. Free € 2.100 Christmas money and € 500 Holiday money per year(according to requirements and weekly working hours) 350 € for our health portal in 2026 (including sports courses, massages) occupational retirement provision (VBL) Additional information The mix makes it - diversity for the common success! 16,700 colleagues from 90 nations in 240 professions have already chosen us. We are inspiring for different people – regardless of religion and belief, age, social origin, sexual orientation, ethnic origin and nationality as well as gender and gender identity. We actively support equal opportunities and the promotion of women. Applicants of women and people with migration history are expressly desired. Disabled people are preferred with appropriate suitability. Your future – your BVG! Feel free to recommend our job offer. .