Coordinator of Key Account Processes (m/f/d)

Co-design: Coordination and control of new large-scale customer processes in the field of free economics (focus point KFZ experts) towards customers, GTÜ partners and the specialist department Quality Testing: Ensuring and Continuous Optimization of Order and Process Quality Complaint processing: processing of complaints and technical requirements Training Conception and Knowledge Transfer: Creating and implementing training on our jointly established customer processes and transferring the content to the department and our partner network Correspondence: Telephone and written consultation of our partner offices, large customers as well as specialist collaborators as a central contact person (m/w/d)

Your basis: You are a trained motor vehicle mechatronic, mechanic, body builder or painter (m/w/d) or have completed your master (e.g. in the motor vehicle or body area). Experience: You ideally bring experience in the creation of cost suggestions, advice and leasing withdrawal reviews, preferably in the car house environment. Alternatively, you are convinced by the willingness to work on these topics quickly. Soft Skills: You work structured, reliable and independent. With your clear communication and pronounced service orientation, you convince in daily exchange with customers and partners. Computer knowledge: The handling of MS Office and digital applications is obvious to you. You work quickly into new systems and like to introduce yourself to the further development of software solutions.

Working environment with attitude: team spirit, respect and open communication are not a model for us, but living everyday life. You work in a modern environment with regular team and company events. Collaboration at eye level: Flat hierarchies, short decision-making paths and professional cooperation. Guided tour is accessible to us. Estimation is not a buzzword. Flexible work & recovery: Mobile and flexible work and 30 days holiday are standard for us. Not a matter of negotiation. Health & Compensation: Your health counts: We support sports activities (e.g. corporate race, bowling, workout courses) and provide you with a health account. For example, for glasses, dentures or other services. Further development with plan: We are investing specifically in your development: individual training offers, certifications, coachings and personal support. Adjusted on your career path, not according to pouring can principle Sustainable mobility: If you like cycling, we offer a “Jobrad” as a Benefit. You can also use a discounted German ticket. .