swb Vertrieb Bremen GmbH | Germany | 28xxx Bremen | Permanent position | Part time - flexible | Published since: 03.02.2026 on stepstone.de
Customer Service Employee First Level (m/f/d)
You can convince -- we can inspire with conviction Comes well – with the customer when the sales channels are correct. At swb Vertrieb Bremen GmbH, all utilities of swb are assembled and are made available to the end user either from private households or from industry and industry: electricity, natural gas, drinking water, heat and telecommunications: we are the link between attractive offers and individual customer needs. What's the right thing for? With a lot of commitment and expertise, we help people in the city to provide appropriate supply packages. actively shape the energy transition with us! As part of our customer service team, you are the voice of the brand swb and accompany our customers into a sustainable, secure and future-oriented energy supply. With your communicatively strong and service-oriented personality, you not only drive for first-class customer experiences for private and commercial customers, but also drive the energy transition through your spurious impulses. You bring your own initiative, team skills and a solution-oriented way of thinking. With a weekly working time of 25 or 30 hours, you are the right reinforcement in the area of private and commercial customers of swb Vertrieb Bremen GmbH. .
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Your tasks • Your profile • What we offer
You're the first address for our customers. You process customer queries by phone and in writing, and you will reliably provide all customer data, focusing on the following topics: You solve the concerns of our customers competently and customer-oriented. In case of complaints, you will clarify in case-closing or forward them to further processing. As an Energy Transition Ambassador, you answer questions about our sustainable energy supply You take an active sales address and inspire new and existing customers for the entire product and performance portfolio of the swb brand You acquire sales-relevant knowledge about our products and solutions, develop them further and implement sales and marketing actions specifically With your commitment, you contribute to the continuous development of service and sales quality and actively shape the processes.
You have a completed commercial vocational training, for example to the industrial businessman (m/w/d) or to the merchant (m/w/d) in dialogue marketing You bring experience in sales and/or customer service and convince with your strong customer and service orientation A routined approach to the current MS Office applications as well as SAP IS-U and CRM system is of course for you You are open-minded, ready to learn and enjoy working in new products and topics Foreign language skills (especially English) are desirable, but no need You're touching, though you haven't met all the qualifications yet? We are also looking forward to your application.
An unlimited employment contract Attractive tariff payment with special payments 30 days holiday and special holidays A workplace in a system-relevant company Self-responsible work in your own design space A motivating and collegial working environment with great know-how Occupational health management incl. company fitness offers, e.g. EGYM Wellpass E-Bike leasing Job ticket
Location
 | swb Vertrieb Bremen GmbH | |
| 28215 Bremen | ||
| Germany |
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