Simon Hegele Gesellschaft für Logistik und Service mbH | Germany | 76xxx Karlsdorf-Neuthard | Permanent position | Part time - flexible / Full time / Home office | Published since: 10.04.2026 on stepstone.de
IT Service Manager (m/f/d)
Logistics – this means that we have been making more of your processes for our customers for a century. We find the highly specialized logistics and value-added services that fit our customers. With our holistic approach, we develop the full potential of a closely linked value chain. Don't go, Simon Hegele doesn't exist for us. Have you ever heard of the term IT everyday? Neither do we. Because there's nothing like a boring IT everyday. Whether management of the server environment, building the network infrastructure of a new location, introducing new software or cloud apps: The large manufacturing depth and width as well as the IT environment completely in its own sovereignty offer a wide playground for IT professionals and our customers appreciate it. ♪ IT Service Manager (m/w/d) In part or full time (from 20 hours / week)
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Your tasks • Your profile • What we offer
Design control effectively: coordination, care and further development of controls and safety-relevant measures. Keeping measures: control, monitoring, reporting and escalation for transparent implementation. Verify effectiveness: Regular reviews of the control framework and derivation of improvements. Professionally accompany audits: planning and documentation of internal ISMS audits and coordination of external audits. Improving service processes sustainably: Responsibility for ITIL-based IT service processes with a focus on security. Reporting with substance: Management-friendly reporting on risks, controls, audits and measures. Tools technical development: Professional Ownership for Matrix42 incl. Data quality, process imaging and reporting.
Studies or training in (economic) informatics or comparable qualifications 3–5 years of experience in IT service management, ideally incl. IT emergency management Knowledge of IT management frameworks, in particular ITIL (less ITIL‐4 certification) Experience in dealing with Matrix42 or comparable ESM tools Confidence with relevant standards such as ISO/IEC 27001, ISO/IEC 27031, BSI, KRITIS Experience in IT project management High design, enforcement and proactive working German and good knowledge of English
Home Office & flexible working hours Work-life balance Fruit, coffee and drinks Individual development JobRad, holiday and Christmas money And many other Benefits are waiting for you! !
Contact
 | Simon Hegele Gesellschaft für Logistik und Service mbH | |
| Rittigfeld 1, 76689 Karlsdorf-Neuthard | ||
| Germany | ||
| show e-mail |
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