Our motto: Well advised - better living. We support people in need of help and care, as well as their relatives with our homecare expertise, and are one of the leading direct providers of medical consumables and aids. Over 170,000 customers across the country appreciate the high level of consulting and supply expertise that we have built in the past 40 years for diverse requirements in incontinence, diabetes, enteral diet, stoma, tracheotomie and wound care as well as for care and protection products. You take the professional and disciplinary responsibility for a team of up to 15 employees, for medical consumables and tools in the field of homecare You make sure that the potential of your employees is exploited as best as possible You ensure customer satisfaction and support our customer service team You are responsible for the qualification, promotion and leadership of employees You control the daily business in coordination with our workforce management and pay attention to the situational customer needs You carry out subprojects as project manager on your own

You are familiar with the handling of complex issues through a completed commercial training such as a merchant for office management or dialogue marketing (m/w/d). You are compelling to bring leadership experience and understand how to inspire your employees for new tasks and advance topics You have at least 1 to 2 professional experience in customer consulting and customer service at the call center and draw your attention through a high level of customer orientation Ideally you already have first experience in project work You have fluent German skills at C1 level and have secure user knowledge in all common office programs

We attach great importance to a partnership and appreciation of each other. You will be well prepared for your task – your own training academy stands As well as a:e Mentor:in and numerous colleagues who are happy to support you at any time Your workplace is located in a very beautiful, modern office with the best equipment, as well as ergonomic workplaces Flexible working hours and the possibility to work 2 days a week in the Home Office We grant your occupational pensions – because we are already thinking about tomorrow for you today, as well as various additional insurances Your physical well-being in the office is ensured – drinks and snacks stand free of charge and we will gladly grant you your lunch As an employee:in you enjoy discounts and discounts at MIVO Bikeleasing about our partner JobRad The grant to the job ticket is of course for us With internal and external training, we support your professional and personal development You can strengthen conversations with nilo.health for your mental health Further amenities we will show you in a personal conversation JOBV1_EN