Raben Group | Germany | 19xxx Fahrbinde | Permanent position | Full time | Published since: 25.09.2026 on stepstone.de
Employee Customer Service Forwarding - Customer Billing / Customer Care Specialist (m/f/d)
With over 90 years of experience and around 12,000 employees, the Raben Group is one of the leading logistics companies in Central and Eastern Europe, offering comprehensive logistics solutions in road, sea and air freight transport as well as global supply chain management concepts. We have the drive for continuous development! Full time - unlimited - now Customer Care Specialist (m/w/d) Place of work: Door | Ref. Nr. CC/FB/2026
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Your tasks • Your profile • What we offer
Ensuring smooth customer accounting Processing of invoice complaints Creating new customer rates in our TMS and error analysis Support in the creation of the monthly financial statements Responsibility for efficient accounting processes
Closed commercial training ideally in the field of forwarding & logistics services First professional experience in the direct investment environment is desirable - but we are also open to cross-comers! High IT affinity and rapid opinion Ideally experience in telephone and personal customer support German language skills High commitment and team player mentality Embossed communication capability and a sovereign occurrence
Your start: A comprehensive incorporation to start quickly and safely in the Raven World - incl. Participation in Onboarding Date Your development: training and needs-oriented training offers, regular feedback talks and personal development plan Additional financial services: asset-effective services and occupational pensions, premium for the recommendation of new colleagues, benefits and offers for travel, leisure and culture, e.g. through corporate benefits Health & well-being: service wheel, annual sports challenge, fresh fruit, coffee & water, regular work safety instructions Work-Life-Balance: Flexible working hours and sliding time after consultation with the team Mobility & facilities: Free parking, convenient location
Location
![]() | Raben Group | |
| 19077 Fahrbinde | ||
| Germany |
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