Customer Service Employee / Internal Sales (m/w/d)

As one of the leading information and receivable management companies in Germany, the decentralized Creditreform Group with its federally independent locations offers a comprehensive range of integrated financial and information services for creditor protection. Through our world's largest database of German companies, we create a link between tradition and innovation. This forms the basis for safe business decisions of our customers in all industries and company sizes. You have a sense of customer needs and are happy to communicate clearly and kindly? Then come to Creditreform Munich – one of the leading providers of economic information & debt management in Europe. We are now looking at our location in Munich: Senior Consultant (m/w/d)

You process customer requests by phone and email – friendly, solution-oriented and independent You enter our existing customers, create individual offers and organize digital consulting appointments You support projects and campaigns, take care of invoices and pleas price lists You deal with complaints and turn them into opportunities for more customer satisfaction

A completed commercial training or convincing professional experience in customer service – also cross-enterers with communication talent are welcome! Empathy, stress resistance and fun at direct customer contact Clear, professional communication and interest in optimizing internal processes

A safe workplace with a long-term perspective Flexible working hours and the possibility of home office Fair compensation plus bonus, employee discounts and regular corporate events A collegial and motivated team JOBV1_EN