Employee (m/w/d) DATEV-Workoffice

With more than 43,000 employees in 141 countries, Baker Tilly offers a wide range of individual and innovative consulting services in the areas of Audit & Advisory, Tax, Legal and Consulting. In Germany, Baker Tilly is one of the largest consulting companies with 1,500 employees at ten locations. We are looking for you as soon as possible

Support of DATEV users by phone and remote access Collection, documentation and classification of messages in our ticket system and, if necessary, clarification with the experts of DATEV Support and advice of DATEV users Support for data acquisition, import and export of and to clients or other tax advisors Administration and maintenance of rights management Training of users and clients on site as well as remote access

Successfully completed commercial training – ideally as a tax specialist (m/w/d) Very good knowledge of DATEV applications Experience in the process of law firm processes is desirable Knowledge of organizational processes (incident/problem management and request filling) in the ITIL service desk are advantageous

A dedicated and warm team A modern and pleasant working environment in a central location Continuous continuing and continuing training through DATEV seminars and our own Academy Fast takeover of responsibility and independent work Comprehensive onboarding program If desired, partial professional cooperation in the control area is possible