Mandatory internship at Mercedes-Benz Digital with a focus on customer self-service from June/July 2025

Life is always about becoming... In life it is about going on a journey to become the best version of our future self. As we discover new things, we face challenges, master them and grow beyond us.

Apply to Mercedes-Benz and find the area where you can develop your talents individually. You will be supported by visionary colleagues who share your pioneering spirit. Joining us means becoming part of a global team whose goal is to build the most desirable cars in the world. Together for excellence.

Number: MER0003MDD Mercedes-Benz Group AG is one of the most successful automotive companies in the world. With Mercedes-Benz AG, the vehicle manufacturer is one of the largest providers of premium and luxury cars and vans. Our Mercedes-Benz DIGITAL (MX/DM) division is an association of specialist and IT with progressive working environment and culture. The area is responsible for the strategic and conceptual development of digital products and channels along the customer journey. MxD is driving the digital transformation to realize our commercial goal with a first-class Mercedes-Benz customer experience. The joint operation with the development partners in the Digital House offers an agile culture and an attractive environment that promotes innovative work and enables motivating and efficient cooperation. The job is an internship in the MX/DMC (Digital Customer Services). We are responsible for the digital aftersales and contribute significantly to the achievement of Mercedes-Benz' digital sales goals in 2025 and to the transformation of our company in the field of digitalization. We are responsible for the customer dialogue of tomorrow, the design of the digital service experience and offer you the opportunity to gain insights into the development and marketing of innovative app and web applications. These challenges include: You support our Product Manager and Product Owner in the design and development of our digital products in all digital touchpoints You work on-site and remote in a modern, international environment that uses agile working methods You are working on the creation of customer insights, reporting and data analysis as well as on presentation and communication material for business partners and stakeholders You prepare presentations and other policy templates for management You support the rollout of the Customer Self-Service application during operation You independently process defined work packages

Study programme in the field of communication, digital media, economic or media informatics, (economic) engineering, business administration or a comparable study programme with deepening in computer science, organization, marketing or communication Secure knowledge of German and English in word and writing Safe handling of MS-Office, especially Power Point, Confluence, Jira, Mural (requestable) Willingness to learn new things, communicative skills, team spirit and organizational ability as well as security in presentations and lectures Motivation and reliability Please note that your internship at this site must have a prescribed mandatory share. Additional information: Of course, without formalities, we are not. Please apply exclusively online and add a CV to your application, current enrollment certificate with semester indication, current grade, relevant certificates, if applicable. Compulsory internship certificate and proof of the rule period (maximum size of the annexes 5 MB) and in the online form mark your application documents as ''relevant for this application'. Further information on the setting criteria can be found here. Members of countries outside the European Economic Area may send their residence/work permit. We are particularly pleased to receive online applications of disabled people and disabled people. If you have any questions, you can also contact sbv-zentrale@mercedes-benz.com to the site's severely disabled representative, who will be happy to support you in the further application process after your application. Please understand that we no longer accept paper applications and there is no claim to return. Questions about the application process will be answered by HR Services by e-mail to myhrservice@mercedes-benz.com or by phone: 0711/17-99000 (Monday to Friday between 10-12 am and 13-15 pm).

Food supplements Employee handy possible Employee discounts possible Employee participation possible Staff Events Coaching Flexible working time possible Hybrid work possible Health measures Employment Mobility offers JOBV1_EN