ADAC Hessen-Thüringen Beteiligungsgesellschaft mbH | Germany | 60xxx, 65xxx Frankfurt am Main | Permanent position | Full time / Home office | Published since: 20.07.2026 on stepstone.de
Team Leader in Outbound Telephone Service (m/f/d)
We are Your heart beats for sales? Then discover the ADAC as your next employer and, through your advice, create the basis for people to know help at the decisive moment. We, the ADAC Hessen-Thüringen Beteiligungsgesellschaft mbH, are a 100% subsidiary of the regional club ADAC Hessen-Thüringen e.V. This is the contact person for more than 2.3 million members for all questions and concerns about mobility, insurance and, of course, ADAC membership. In our outbound hub, we advise existing members, customers by phone and use cross-selling potential according to needs. Whether it comes to insurance services, membership or tourist information – with powerful products and genuine passion, we support in all areas of life: home, travel and travel. Support our sales team in Frankfurt am Main (Hessen) now as Teamleiter im Outbound Phone Service (w/m/d)
* After clicking the Read more button, the original advert will open on our partner's website, where you can see the details of this vacancy and contact information. If you need a translation of this text, after returning to our website it will be prepared and you can read it by clicking the Show full translation button.
Your tasks • Your profile • What we offer
You build the Outbound Hub with our support. In the recruitment of your team, you are significantly involved. You run your team professionally, as well as disciplinary. You are responsible for the achievement of the team goals in terms of quality and quantity. You encourage and support your team and conduct regular employee talks. The analysis and evaluation of statistics and the derivation of corresponding measures also falls within your area.
You have an optimal training as an insurance company or professional experience. You can look back on several years of experience in outbound telephony. The leadership and motivation of employees is also not strange to you. The safe handling of KPI analyses is obvious to you. You are characterized by resilience, stress resistance, organisational talent and a sense of decision. You are fit in all relevant computer applications.
Security – because helpers also need support: The ADAC has been there for over 100 years for people who need help. We also live this reliability as an employer and rely on long-term working conditions. As we are there for our members, we are also at your side – as a stable partner you can rely on. Mobile work – your workplace does not always have to be the office: we have created flexibility for this and allow you to hybridize your working time. Employee discounts – Your exclusive extras: Benefits to all ADAC's own services, exclusive price advantages for designated partners and high discounts from our tour operators – so you benefit as an employee. .
Location
 | ADAC Hessen-Thüringen Beteiligungsgesellschaft mbH | |
| 60528 Frankfurt am Main | ||
| Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
For more information read the original ad