DKB Service GmbH | Germany | 10xxx Berlin | Permanent position | Full time / Home office | Published since: 30.01.2026 on stepstone.de
Tech Analyst - Customer Service Data Platform (m/f/d)
Our name already tells us: as a Deutsche Kreditbank we issue loans. For everything people really need to live. For homes, hospitals, kitas, schools, nursing homes, domestic agriculture and renewable energies. Over 5 million We also offer modern banking on fair conditions. For example, a sustainable current account. Using money with meaning and mind - we are a #money improver. As a team, we want to be better and better. And we are convinced that empathy and dynamics, mindfulness and excellence complement each other perfectly. We work with a view of people. With flexible working hours, decisively promoted equal opportunities and many thought-out benefits. What does not have a place for us: elbows, short-term management skills and low-income higher speeds. .
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Your tasks • Your profile • What we offer
Your tasks The Customer Service Data Platform (CSDP) is the central data platform for all non-financial KPIs in the DKB customer service. We create transparency about service quality, performance and operational effectiveness - audit-proof, scalable and data-driven. As Tech Analyst (m/w/d), you are a central enabler for data quality, reporting capability and reliable automation of our processes. You translate technical requirements into clean technical solutions and make sure that data is correct, complete and usable for the Purpose. You translate complex technical questions into clear user stories, data mappings, specifications and tests You perform SQL-based data quality checks, define acceptance criteria and build automated regression tests in Python and SQL You analyze data flows, recognize dependencies and support Engineers during the Troubleshooting You make sure that new data sources are tied clean, performant and scalable You work hand in hand with BI, Data Engineers, Departments and Governance and soar for real alignment You are challenging the status quo, questioning ETL and data processes and driving standards for quality, documentation and transparency
Your profile You have a degree in Computer Science, Engineering or Natural Sciences, Business Informatics or comparable training Very good analytical skills and a structured way of working out You work lean, pragmatic and solution-oriented according to the principle ''Data over Opinions'' Solid SQL knowledge you bring, ideally in Redshift or Postgres Basics in Python are used for testing, automation or data diversity frameworks Experience with data pipelines, ETL or ELT concepts or data warehouses, e.g. in the Ab Initio or AWS environment, is a plus Clear and address-oriented communication in German and English completes your profile The DKB stands for diversity and opportunities. No matter where you come from, how old you are, what gender, gender identity, sexual orientation or religion you have, whether with or without disability - we look forward to your application!
Look forward to: flexible and mobile work - temporarily also in EU countries exciting and diverse tasks with great team spirit Training and future-relevant qualification individual development and career paths 30+ holiday days Duz culture/ no dress code Offers for staying healthy Driving allowance (ÖPNV), JobRad or Pluxee Benefits Card Extras such as asset-effective benefits
Location
 | DKB Service GmbH | |
| 10117 Berlin | ||
| Germany |
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