IT Service Owner with a focus on Microsoft 365 Collaboration (m/f/d)

Do you want to actively shape the future? Then come to FRÄNKISCHE! As a leading globally active expert for pipe systems and system solutions, we are professionals for the safe handling of essential resources – water, energy and air. We offer you exciting tasks, a strong team and lots of opportunities to develop you. Be part of the TEAM FRÄNKISCHE and let us move big together!

Conception, introduction and further development of modern collaboration solutions, especially within Microsoft teams Support and further development of the Microsoft 365 platform with focus on communication, cooperation and innovation (e.g. SharePoint Online, OneDrive, Planner) Technical responsibility for existing and new Communication & Collaboration Tools Accompanying the introduction, rollout and subsequent support of AI systems for process optimization and automation Takeover of 2nd and 3rd level support in these areas Coordination and control of external service providers and ensuring service quality Participation in the definition, maintenance and compliance of governance, compliance and security policies in the Microsoft 365 environment Identification and implementation of potential improvement in digital cooperation and active participation of new technologies Cooperation with departments and IT staff: women to successfully provide and support IT services

completed training in IT (or a comparable qualification?) multiannual professional experience in these tasks, ideally focusing on Microsoft 365, collaboration solutions and/or AI systems very good knowledge in handling and administration of Microsoft 365 - especially MS Teams, SharePoint Online, OneDrive sound knowledge in the field of Microsoft technologies such as (Azure) Active Directory and Windows server operating systems Basic knowledge in handling ITSM systems such as Matrix42, ServiceNow or TOPdesk Willingness to incorporate into new technologies, methods and procedures, in particular in the field of artificial intelligence strong organisational competence, ownership and team capacity targeted communication strength - both in the IT environment and in exchange with users:inside service-oriented and solution-focused operation, even in complex or challenging situations

Payment: Our employees are benefiting from the advantages of the collective agreement of the Bavarian metal and electrical industry at the headquarters in Königsberg. Holidays: Our employees are generally entitled to a holiday of 30 working days and can compensate for hours of sliding or multi-working by leisure. Working hours: Commercial staff: Inside the Königsberg work in a 35-hour week with flexible sliding time from 06:00 to 20:00 and a minimum of 4 hours a day; production and logistics works in shift systems. FRÄNKISCHE Zukunftsvorsorge: We offer a non-insurance company pension (bAV) with a guaranteed interest rate of 3.0 % p.a. and a monthly grant of up to 30 € for their employees. Talent Management & Learning: We promote lifelong learning through a training centre, training programs, a potential program for personal development and a platform for independent learning. Bike leasing with JobRad: Our employees:inside you can lease your desired bike via JobRad, use it as your own and save money. Events: We regularly organize events such as the summer festival, the open day and cocktail parties to promote exchange and cohesion in the team. Employee children: We offer a holiday care, free online help, gifts from Nikolaus and a cuddly teddy for birth. Be mobile – stay mobile: Our employees have the opportunity to use free parking, a ride-away for the promotion of carpools, a separate service station with a discount as well as e-store stations. Staff Foundation: Our staff foundation supports quickly and unbureaucratic employees:inside, employees:inside and their relatives with financial burdens due to accident or illness. Food & Drink: In our canteen we offer hot dishes, salads, snacks and breakfast as well as machines with sandwiches and sweets. Health & Sport: We organize running and sports Fitness courses as well as smoking training seminars and also offer free psychological advice. Corporate Benefits: Our employees receive discounts on products and services in the categories car, travel, fashion, mobile, technology, leisure and more. .