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Deutsche Post AG | Germany | 41xxx Neuss | Permanent position | Full time | Published since: 29.07.2025 on stepstone.de

Claims Processing Assistant (m/w/d) – Team DHL Freight

Branch: Transport and logistics Branch: Transport and logistics


JOBV1_EN

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Your tasks • Your profile • What we offer

Senior Consultant (m/w/d) – Team DHL Freight You know a lot and do you prefer to use everything? We offer great opportunities for solution finders. DHL Group is the world's leading postal and logistics service provider. As one of the largest employers in the world in over 220 countries and territories, we see the world with other eyes. With our service, quality and sustainability-oriented network, we connect people around the world and improve their quality of life. This applies not only to our customers, but also to each individual member of our team. Welcome with your talents at Deutsche Post and DHL. Comparable with the damage department of a large insurer, the DHL Group's Damage Management department regulates legitimate claims for damages in the automotive and operational liability sectors as well as transport and transport liability. Furthermore, we assert legitimate claims for damages for the Group against third parties and refuse unauthorized claims from third parties. Your duties Assessment of claims for damages in freight transport, including both national and international transport within Europe Investigation of polluters including regression against freight carriers Written and telephone communication with customers, insurance companies and internal areas Completion of damages and the initiation of further financial transactions Cooperation with legal advisers Your profile (m/w/d), Kaufmann (m/w/d) für Versicherungen und Finanz or Rechtsanwaltsfachanarbeiter (m/w/d), Kaufmann (m/w/d) für Versicherungen und Finanz or Rechtsanwaltsfachanarbeiter/r (m/w/d) or comparable qualification), also professional starters and cross-incomeers IT affinity and experienced handling of MS Office; Ready for incorporation into the damage processing software Very good German knowledge for secure written and oral communication and good English knowledge in word and writing Contact and safe and binding occurrence, skillful expressiveness Strength of conviction and enforcement High team and cooperation capability Self-responsible, solution- and service-oriented action Embossed organizational talent, rapid understanding and analytical thinking High level of self-motivation and commitment, reliability and readiness to take responsibility We offer A demanding and promoting environment as well as a dedicated team that lives positive team spirit and collegial cooperation daily Flexible working hours through a sliding time agreement Flat hierarchies Competitive pay structures (including the 13th monthly salary and holiday allowance) Assets An occupational pension scheme The possibility of age-appropriate work (age-time) and a pensionable pension Relieving times Various health offers A discounted job ticket A free social consultation of the Group Attractive employee discounts An extensive e-learning portal Individual internal and external training opportunities Regular surveys on employee satisfaction and feedback talks Your contact Questions will be answered by Mrs Cindy Pakir, phone 0221 5795 6604. Do you see a personal challenge in these versatile and responsible tasks? Then please apply with your complete documents (letter, resume, certificates) as well as specifying your salary presentation and your earliest possible entry date online. To do this, please click the button “Apply here”. For more information, see careers.dhl.com. We look forward to your application. I'm sorry. JOBV1_EN

Company location

Location

ava Deutsche Post AG
Neuss
Germany

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