Customer Relationship Manager (m/w/d)

Prosegur is Germany's market leader in money and value transport and offers comprehensive security logistics services. In addition to money transport and money processing, the service portfolio also includes cash management solutions, ATM services, automated cash solutions and value and courier logistics. As one of the leading global security service providers, Prosegur employs over 160,000 people in Europe, Latin America, Australia, Asia and South Africa. Of these, about 4,500 employees work for Prosegur in Germany. For the Prosegur Cash Services Germany GmbH in the branch Ratingen or nationwide we are now looking for reinforcement! Customer Relationship Manager (m/w/d)

• Full time -

You take care of selected large customers. You are responsible for controlling the rollout or integration of a large customer into the Prosegur world and are actively involved in building a functioning structure for all needs of the customer. As an interface to internal departments, the Prosegur locations and the customer, you coordinate the operational processes in coordination. You create customer-relevant operational statistics and reports and monitor all internal process steps from order to invoice, including defined quality indicators and measures to be derived therefrom. With control, evaluation and documentation, you ensure a sustainable implementation of our customers As the first contact person for the customer, you will develop any concerns with a focus on customer satisfaction and in the sense of the company.

You have fun to establish new processes and do not hesitate to constantly expand their knowledge. You have comprehensive industry knowledge and knowledge of business processes, in the area of money processing and/or value transport. You are familiar with the handling of MS Office, especially with Excel and PowerPoint. With their proactive and sovereign way, you can see problems already at the stage of development and solve them before major effects. Own initiative, high sense of responsibility and their friendly way round off your profile.

Varied activity in an international group with regional reference. Entry into a system-relevant company in an exceptional industry. 30 days holiday and an unlimited contract Work-life balance through flexible working hours and mobile work Good accessibility with public transport and cars Corporate Benefits such as employee discounts, fitness offers, etc. .