You are responsible for a variety of tasks in the field of visitor service area and events, such as: Welcome, information and orientation of our visitors as well as support for admission control Supporting group meeting points as well as output, withdrawal and care of group management systems Care of the cloakrooms and the infocounter Support for events, in particular for admission controls, visitor control and snake management, the issue of technical aids (e.g. interpreter technology) and for the taking of seats Support for placements and workshops, for example with school classes in the workshops Issue, withdrawal and care of media guides Service and supervisory activities in permanent and special exhibitions and support in preparatory activities before exhibition openings Friendly and consistent implementation of housekeeping Professional dealing with questions, complaints and complaints Detection and reporting of damage, incidents and other incidents on the exhibition areas Support for clearances and evacuations in the framework of the planned procedures

High service orientation and joy in dealing with people: You will enjoy dealing with people, a strong service and host orientation, and with competence, kindness and attention ensure that the visitors of the Humboldt Forum feel welcome and well looked after. If you like to go to people and service for yourself, you are right with us. Language skills: The Humboldt Forum welcomes visitors from Germany and around the world, people from different languages and origins. Therefore, we wish that all employees are open-minded, tolerant and culturally sensitive, have good German skills and can also communicate in English. Other languages are very welcome, also by native speakers. Technical affinity: you and the visitors are provided with technical information and control systems. Therefore, there should be a basic understanding of the use of technical devices. For use, you will of course receive a comprehensive and practical incorporation. Time flexibility: The Humboldt Forum is open on six days a week for its visitors and offers a variety of visitor-friendly opening hours. Tuesday is the regular closing day. The regular operation takes place on all other days, including Sundays and holidays. The operating times are based on the requirements of the museum and event operation. Thus, the working day can begin in the early hours of the morning, for example for the reception of school classes, or during evening events until the later hours. As an employee of the Humboldt Forum Service GmbH, you are therefore willing to be able to work flexibly at different times during your contractually agreed working hours. Additional qualification: A successfully completed disclosure according to § 34a GewO is a prerequisite for the activity. Elasticity: You bring the physical conditions in order to be standing on the exhibition areas for several hours and to travel longer distances. You are here for our visitors both in the indoor and outdoor areas of the Humboldt Forum. Since the operating positions change over the course of the day, you can flexibly adjust to different tasks and areas of application.

Enjoy a modern and varied working environment at one of the most exciting cultural sites in Berlin, the Humboldt Forum. We offer you the opportunity to get to know different areas of the house by changing areas of application and various tasks in the visitor service. To get you started well with us, we will prepare you for your tasks with a comprehensive training and training program. We provide you with modern and attractive service clothing. In addition, we offer fair conditions and additional services: Remuneration in accordance with the TVöD, EG 3 - from 17,42 € brutto/hour, depending on the respective stage assignment additional operating surcharges for night, Sunday and holiday work 30 days holiday at a 5-day week Grant to the ÖPNV ticket Beneficiary fitness offer through our cooperation with FitX Support for occupational pension schemes Staff discount in cafés and restaurants in the Humboldt Forum Free access to exhibitions and selected events at the Humboldt Forum as well as access to the public museums of Berlin Exclusive employee discount on Corporate Benefits comprehensive training and training for your use in the Humboldt Forum We offer you different working time models: 3-day week with 24 hours per week 4-day week with 32 hours per week

Diversity belongs to us We are pleased to receive applications from people regardless of nationality, ethnic and social origin, gender, age, religion or worldview, sexual orientation or identity, and disability. Applicants with recognised severe disability are particularly taken into account with the same suitability and qualification. .