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Somfy GmbH | Germany | 25xxx, 24xxx, 23xxx Schleswig-Holstein | Permanent position | Full time | Published since: 02.07.2025 on stepstone.de

Field Service Technician (m/w/d) for the ''Smart Home'' area for the Schleswig-Holstein region

Branch: Electrical engineering Branch: Electrical engineering


Somfy is a global leader in the field of drive and control technology for roller shutters, sun protection systems and gates. Our products are used both in private housing and in commercial object areas. Success factors for our above-average growth are high-quality and innovative products, a clear differentiation to competition and the systematic development of new customer groups – and of course our employees. To strengthen our team in external customer service, we will look for you at the next possible time for the area of Schleswig-Holstein. Ideally, they live in the Hamburg area. Senior Consultant (m/w/d) für die Bereich "Smart Home" für die Region Schleswig-Holstein

JOBV1_EN

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Your tasks • Your profile • What we offer

Somfy is a global leader in the field of drive and control technology for roller shutters, sun protection systems and gates. Our products are used both in private housing and in commercial object areas. Success factors for our above-average growth are high-quality and innovative products, a clear differentiation to competition and the systematic development of new customer groups – and of course our employees. To strengthen our team in external customer service, we will look for you at the next possible time for the area of Schleswig-Holstein. Ideally, they live in the Hamburg area. Senior Consultant (m/w/d) für die Bereich ''Smart Home'' für die Region Schleswig-Holstein

Implementation of commissioning and troubleshooting at Somfy Smart Home Solutions Telephone support of customers in technical queries Self-employed technical qualification of service requests Independent operational planning in consultation with internal coordination Demand-dependent collection and communication of all relevant customer and order information Post-processing of completed orders Active marketing of service products Support for technical product management Active support in developing the knowledge base

Training and experience in electrical engineering (electrical technicians, electromechanics technicians and electronics technicians [m/w/d]) Experience in the (radio)control technology in the field of building management and Roller shutter and sun protection is advantageous Experience in technical field service Safe handling of current MS Office applications and CRM applications Software and Network Knowledge Good knowledge of English Embossed service orientation Very good self-organization Embossed readiness to travel beyond your own field of use. Several days of service are sometimes required within the Federal Republic.

In addition to working in a company that will shape the future, we offer comprehensive enterprise services and a very good operating environment. In addition, a working environment awaits you, in which self-responsibility in thinking and acting, as well as the shared joy of achievement, lay the foundation for your personal success and next career steps. JOBV1_EN

Company location

Location

ava Somfy GmbH
Schleswig-Holstein
Germany

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