0Front office employee (all gender)
Kongress Dortmund GmbH | Germany | 44xxx Dortmund | Permanent position | Full time | Published since: 14.08.2026 on stepstone.de

Front office employee (all gender)

Branch: Tourism, hotels and restaur... Branch: Tourism, hotels and restaurants


Kongress Dortmund GmbH is part of the Westfalenhallen Group. We operate the Westfalenhallen congress centre as well as the Mercure Hotel Messe Dortmund and provide all the catering in the Westfalenhallen and in our gastronomic facilities. We are also responsible for the gastronomy at Dortmund Airport.

Type of employment: Full time

Your tasks • Your profile • What we offer

For this we need you: Coordination and ensuring a professional process at hotel reception, from first contact to billing reception, as well as individual, professional care of our national and international visitors: Check-in / Check-out Reservation acceptance and processing Leading the receiving bank Professional complaint and complaint management Organisational and administrative tasks in front and back office Communication, coordination and exchange of information with all business sectors

You bring with me: A successfully completed vocational training in the hotel compartment (required several years of professional experience at the reception) Perfect knowledge of German Good knowledge of English Flexibility and gas-oriented action with high operational readiness Good PC knowledge Ideal knowledge in Opera + Resaweb Well-maintained exterior and excellent appearance Teamability, reliability, initiative and quality awareness

And here the most important thing: Working volume: 169 hours/month Compensation Tariff 2 DEHOGA NGG Place of occupation: from now on, admission by agreement

What do we do for you: Food grant at mealmates with delicious food in sustainable packaging Occupational pension DeutschlandTicket as JobTicket Attractive wheel model Exclusive staff:internal offers with Benefits.me Electronic time recording The place is indefinite. At the Dortmund Congress, we are actively engaged in promoting equal opportunities and creating an inclusive working environment. As part of our job advertisements, we expressly welcome applications from people with disabilities. In the case of equal suitability and competence, applicants are preferably hired:inside with a disability. .

Location

ava Kongress Dortmund GmbH
44139  Dortmund
Germany

The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.

For more information read the original ad

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