Processing and documentation of customer requests and fault messages on the topics within the framework of the specialist user support Outpatient patient administration Outpatient settlement and electronic data transmission Support and support for customer requests to ORBIS and workflows troubleshooting, analysis and troubleshooting in configuration and database Classification and identification of error sources in the software and qualified handover to the development department to correct errors Close cooperation with product management and development, project management, sales, project controlling, project organization and consultants Participation in 24x7 readiness service Regular participation in training, workshops and coaching.

Study, training or professional experience in the field of hospital administration or health or economic informatics knowledge of outpatient patient administration and billing of advantage knowledge of ORBIS of advantage SQL knowledge of advantage Handling of state-of-the-art computer and its organizational means Fast understanding and good analytical skills Professional appearance to our customers Team skills Embossed customer and service orientation Self-responsible and targeted operation

A permanent employment contract with attractive salary for a long-term perspective Responsive and exciting tasks in a future-oriented industry Professional onboarding Nice colleagues who like to support you and with whom you are at “DU level” New company handy with dual-sim (Android or iOS) also for private use Total hardware and software equipment for pleasant work at home office Possibility of a favoured Germany or Job tickets Possibility of a Job Wheel Benefits for tickets for leisure events of various types Group accident insurance (also applicable for accidents at leisure) Occupational pensions and time value accounts Disabled applicants are particularly taken into account with the same suitability. We are Dedalus – come and become part of our team Dedalus is committed to a motivating and value-adding working environment that reflects the passion with which our employees follow our mission: doctors: to help nursing staff to provide better care for their communities. We promote a corporate culture in which learning and innovation are explicitly desired. Together we improve clinical cooperation and processes and make a significant contribution to millions of people worldwide. Every person is the starting point and destination of our activities – and ultimately the most important beneficiaries. That's why we're proud of what we do every day. Our company is supported by a diverse community of 7,600 employees in more than 40 countries that jointly drive innovation and develop better health solutions for millions of patients: within the world. We are the people of Dedalus. Application deadline: 24.06.2026 At Dedalus, innovation begins with inclusion. As a company with strong values, we know that diversity and inclusion are key success factors for sustainable growth. Our international presence connects people all over the world. We are committed to estimating different backgrounds, skills and experiences and creating an environment that reflects the diversity of communities we work for. “Pursuing Diversity and Inclusion” is one of our core values and part of our “Dedalus DNA”. We design a respectful, diverse and inclusive working environment by recognizing the individual needs, perspectives and potentials of all. Dedalus stands for diversity, inclusion, equal opportunities and equality – and commits itself to a safe and value-assuring culture in which everyone can be or can develop their full potential. Our commitment to diversity and integration (https://www.dedalus.com/global/en/diversity-inclusion/) Life flows through our software

LI-SB2