Senior IT Support Spezialist (w/m/d) - Service Desk

Welcome to Rhenus!

The Rhenus Group is one of the leading global logistics service providers. Along the entire supply chain, we offer tailor-made solutions for companies from different industries. From multimodal transport to perfect storage, from smooth customs to innovative added value services: We are always at the heart of time and at the side of our customers.

This is what awaits you You process service and support requests in the 1st and 2nd level of IT colleagues and end users and find solutions for yourself. Technical problems in the Microsoft environment (Windows, M365, Teams, etc.) analyze and find suitable solutions. You are also active in the introduction of new tools and technologies. In addition, you can help optimize support processes and knowledge management. The close cooperation with other IT departments is also part of your everyday life. In the absence of the Service Desk, you will take over the representation.

That's what you bring Multiannual professional experience in IT support or Service Desk is already included. Finding knowledge of Microsoft technologies and modern workplace solutions are the key to you. Communication strength and service orientation are of course for you. A structured, solution-oriented manner completes your profile. Experiences in the guidance of colleagues or in coordinating roles are advantageous. In addition, you have the willingness to take responsibility for leadership in perspective.

You can look forward to

Agile's environment: Look forward to a dynamic working culture where you and your team can quickly adapt to changing requirements. Company bike: Do you love a sporty ride to work? Stay fit and go to work with your job bike. Flat hierarchies: Thanks to our slender organizational structure, you can go directly into exchange with the decision-makers. Flexible working hours: We offer you flexible working hours that match your lifestyle and personal requirements. Modern equipment: Work with the most modern tools and technologies developed for excellence. Individual growth: Accelerate your career with development opportunities tailored to your talents and interests. JOBV1_EN