INVENTRY GmbH | Germany | 63xxx Griesheim | Permanent position | Full time / Home office | Published since: 24.04.2026 on stepstone.de
IT Project Manager & Customer Satisfaction Manager
Welcome to INVENTRY – IT with focus on security and customer orientation INVENTRY GmbH is a growing IT service company based in Griesheim near Darmstadt. Our focus is on IT security, combined with professional IT support and individual customer support, which focuses on the specific needs of our customers. Our customer group consists of medium-sized international companies. With our expertise and commitment, we support them in making their IT landscapes secure, stable and sustainable. As we grow continuously, we are looking for dedicated IT experts who not only want to keep thinking, but to help shape it. People who want to actively participate in the success of a dynamic company with passion, competence and team spirit. .
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Your tasks • Your profile • What we offer
o You conduct and tax IT projects holistically – from planning to implementation to successful handover o You coordinate internal teams as well as external stakeholders and ensure timely implementation o You are the central contact person for our customers during the projects and ensure transparent, proactive communication o You recognize customer needs early and develop sustainable solutions together with them o You accompany customers beyond the project completion and ensure a high level of satisfaction and long-term cooperation o You identify optimization potentials in existing IT infrastructures and projects o You support more complex service enquiries and introduce your project view into the support context o You document projects, processes and solutions structured and understandable o You continuously develop our project methods and the quality of customer interaction o You work independently, introduce ideas and actively shape our services
o You have strong IT project management skills and are able to plan, coordinate and successfully implement projects in a structured manner o You have sound knowledge and practical experience in the administration of Windows client and server environments as well as in cloud systems o You are not only interested in technical topics, but you want to actively participate in the further development of our products and the strategic orientation of INVENTRY o You draw your attention through a pronounced hands-on mentality, work quickly into new topics and continuously develop o Entrepreneurial thinking and strong customer orientation are your strengths o You have successfully completed a training as a specialist informant or a comparable qualification o You are a team player and meet new challenges with commitment and enthusiasm o You have very good knowledge of German and good English in word and writing
o We say it not only: our Benefits are really beyond fruit basket. Sure, we'll have it. And some other feel-good factors: o Company car with full compensation of the monetary advantage – for private use o Corporate handy and company laptop o Variety of learning & continuing training – for your professional and personal development o Ticket Plus card with tax-free charging iHv €600 p.a. - in addition to the salary o Profitsharing – because your commitment is also worth financial
Location
 | INVENTRY GmbH | |
| 64347 Griesheim | ||
| Germany |
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