SVA System Vertrieb Alexander GmbH | Germany | 01xxx, 55xxx, 97xxx, 65xxx Wiesbaden, Dresden, Würzburg oder Stuttgart | Permanent position | Full time / Home office | Published since: 21.05.2025 on stepstone.de
(Junior) Service- und Transitionkoordinator - Operational Services (m/w/d)
Are you passionate about high-quality IT solutions and want to become part of a company that takes care of its customers with a lot of heart blood – and also about its employees? Then apply to SVA! As a partner for future-proof IT solutions, we place particularly great emphasis on personal exchange – from human to human. We are an owner-guided, independent system house with passion and accompany our customers from planning to operation. Our teams have the freedom they need to find solutions that are already in the future and are in the long term. We are looking forward to people who want to develop and grow into our thematic diversity. Many have found their professional home at SVA – let us jointly shape the IT of tomorrow! To strengthen our team we are currently looking for one of our locations in Wiesbaden, Dresden, Würzburg or Stuttgart (Junior) Service and Transition Coordinator in Operational Services (m/w/d). SVA Operational Services is a division of SVA System Sales Alexander GmbH with approx. 190 employees. We are represented at various locations of the SVA and stand for first-class IT services. Our 18 specialist teams provide flexible 24x7 operating support, from reactive support to complete operation. Patch Management and Health Checks are an enormous relief for our customers in everyday work. The Service Management team organizes all internal processes, from the classic sales request to the conclusion of the contract and the transition phase to the generation of new services. As a primary contact person (m/w/d), you are responsible for all questions about our services for a dedicated customer group. JOBV1_EN
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Your tasks • Your profile • What we offer
Are you passionate about high-quality IT solutions and want to become part of a company that takes care of its customers with a lot of heart blood – and also about its employees? Then apply to SVA! As a partner for future-proof IT solutions, we place particularly great emphasis on personal exchange – from human to human. We are an owner-guided, independent system house with passion and accompany our customers from planning to operation. Our teams have the freedom they need to find solutions that are already in the future and are in the long term. We are looking forward to people who want to develop and grow into our thematic diversity. Many have found their professional home at SVA – let us jointly shape the IT of tomorrow! To strengthen our team we are currently looking for one of our locations in Wiesbaden, Dresden, Würzburg or Stuttgart (Junior) Service and Transition Coordinator in Operational Services (m/w/d). SVA Operational Services is a division of SVA System Sales Alexander GmbH with approx. 190 employees. We are represented at various locations of the SVA and stand for first-class IT services. Our 18 specialist teams provide flexible 24x7 operating support, from reactive support to complete operation. Patch Management and Health Checks are an enormous relief for our customers in everyday work. The Service Management team organizes all internal processes, from the classic sales request to the conclusion of the contract and the transition phase to the generation of new services. As a primary contact person (m/w/d), you are responsible for all questions about our services for a dedicated customer group.
Planning, coordination and control of the onboarding process of new customers in our service and the expansion of existing customers Detection, acceptance and coordination of new customer requirements Regular execution of service meetings with customers Creation of service reports in the form of presentations As an interface between specialist teams, sales and customers
Complete IT-oriented training, but also a cross-entry with corresponding expertise is possible IT generalist (m/w/d) with at least first professional experience in the IT environment and high motivation to work on IT-related topics Experience in handling Atlassian Jira and Confluence Strong service orientation and pleasure in work in the team Very good communication skills with German (level C1 or higher) and English (level B2 or higher)
Working hours that fit your life A great team and a valuable atmosphere Modern work equipment, notebook and smartphone Many ways to develop and shape your development An owner-managed, independent company with soil adhesion and high service quality Self-responsibility work and space More information about our Benefits and tips for your application can be found here: sva.de/carriere JOBV1_EN
Company location
Location
 | SVA System Vertrieb Alexander GmbH | |
| Wiesbaden, Dresden, Würzburg oder Stuttgart | ||
| Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
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