First Level Supporter (m/w/d)

For a business partner from the IT industry in Cologne, Randstad professional solutions is currently looking for an employee in the 1st level support. A secure and fair income and good social benefits are just as important to you as a responsible activity and a long-term perspective? Then come to us – your satisfaction is our goal! Apply online now! We attach great importance to equal opportunities and welcome the application of people with disabilities whose inclusion is a particular concern to us.

Support activities for calls and tickets after the GoLive First point of contact for problems or questions arising from end users First screening of the problems, if appropriate direct assistance or forwarding to the appropriate location Key User Activities

Complete vocational training, e.g. as a computer scientist First professional experience in first-level support and SAP Very good knowledge of German in word and writing Independent, structured and thorough operation Communication and team skills

Above-average salary Holiday entitlement of up to 30 days a year Aid for occupational pensions after the end of the trial period Competence expansion through diverse e.learnings Monthly changing discounts, e.g. in large shipping houses, hotel chains, airlines, fashion houses and many more Regular team events such as summer parties and Christmas celebrations JOBV1_EN