BLUME2000 SE | Germany | 22xxx Norderstedt | Permanent position | Full time / Home office | Published since: 29.01.2026 on stepstone.de
Deputy Team Leader Customer Service and Branch Support (m/f/d)
You like to organize and keep your back free? Then our team will support BLUME2000's branch and customer service at the headquarters in Norderstedt in the day-to-day business – here you will see that everything is going on in our stores and our customers. If you have an idea of how we can do something even better, we are happy – because even small impulses make the difference with us. Sounds good? Read on and learn how to use our team as a commercial employee (m/w/d) in customer service and branch support (with perspective stellv. Team management) !
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Your tasks • Your profile • What we offer
You are the friendly voice on the phone for our stores and customers and find the right solution for each request You make sure that our branches are always well equipped – from coordination with the central shops to the management of the mobile furniture You organize everything around new openings: from the procurement of the necessary accessories to the purchase of inventory items You take care of hotel bookings and travel expenses for our store teams and always keep an overview You are responsible for your own projects and bring your ideas to develop and optimize our processes in the store service together with the team After successful integration, we offer you the opportunity to take on the topics of your own responsibility in the representation of team management – so you can actively take responsibility and develop yourself further professionally and personally
You have completed commercial training and ideally have already gained experience in customer support You work carefully, conscientiously and never lose sight of many tasks You are an organizational talent, think solution-oriented and tackle challenges with your own initiative You can put yourself well into others and communicate empathically – internally and externally With Outlook and other popular tools you feel safe and use them routined in everyday work If you want to know the prospect of team management, you have an interest in leadership tasks and experience in project management
Flexible work: a home office day per week as well as flexible working hours for your work-life balance – with us the office is occupied from 8 am to 5 pm, and this time window is fairly divided into the team (5 colleagues). Flowery benefits: 20% employee discount + regular seasonal cut flowers, plants and decorative items for your home A Wellpass membership for your health and well-being and attractive discounts via the Corporate Benefits platform Culinary Extras: Granted Lunch in our “EssBar” and Free Breakfast Design space: Flat hierarchies, open corporate culture and exciting projects with modern technologies Modern workplaces: inspiration through our co-working spaces and innovative meeting rooms
Location
 | BLUME2000 SE | |
| Schönhauser Allee 80, 22143 Norderstedt | ||
| Germany |
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