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Scherer Ingenieure | Germany | München | Full time | Published since: 03.04.2025 on stepstone.de

Complaints Manager Rail Vehicles (m/w/d)


SCHERER Ingenieure works internationally on behalf of globally aspiring large and medium-sized companies. Their customers develop complex products from the fields of IT, mechanical engineering, electrical engineering, medical technology, vehicle construction, air and space engineering, plant engineering and other interesting industries. JOBV1_EN

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SCHERER Ingenieure works internationally on behalf of globally aspiring large and medium-sized companies. Their customers develop complex products from the fields of IT, mechanical engineering, electrical engineering, medical technology, vehicle construction, air and space engineering, plant engineering and other interesting industries.

Quality management and supplier communication in an exciting environment! As a complaint manager (m/w/d) with our customer Siemens Mobility, you take over the processing and prosecution of complaints from manufacturing and communicate them to our suppliers. They analyse deviations, ensure an economic settlement of returns and actively contribute to the sustainable quality improvement. Your IT affinity and SAP know-how help you to evaluate damages and initiate improvement measures.

  • Processing and tracking of complaints from manufacturing

  • Analysis of reported deviations and close coordination with the manufacturing sector

  • Monitoring of status and delivery dates, creating returns orders

  • Complete technical or commercial training, ideally with further training to the technical specialist

  • Technical understanding of rail vehicles

  • Communication strength and resilience in stressful situations

  • Basic knowledge of quality management

  • IT affinity, experience with SAP (MM, PP, QM)

  • very good German and good English skills

Very good working environment

Pater model for incorporation and support

Flexible working hours with creative spaces

personal equipment at the highest technical level

attractive training opportunities

Occupational pension

Jumpboard into a career in the customer company

Working in large international projects with well-known customers

Surplus payment and social benefits

JOBV1_EN

Company location

Location

ava Scherer Ingenieure
München
Germany

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