You actively work in exciting QM projects and connect with interdisciplinary teams from all areas. You keep an overview of complaint management: In our JIRA ticket system you control and coordinate the concerns of consumers: inside and inside. In case of complaints, you go to the bottom of things, impacts causes analyses and leads to a complete documentation. You evaluate incoming complaints, connect with our works or partners, and develop targeted solutions together with the QM team. With our certification audits, you can help prepare, create meaningful presentations and keep track of the implementation of corrective and preventive measures . You always have a view that relevant industry standards and special customer requirements are consistently implemented. As a sympathetic and competent respondent, you help our client: both friendly and solution-oriented. You are proactively introducing your own ideas to continuously improve our processes, initialize evaluations and act as an admin of relevant systems such as SYCAT.

You bring a successfully completed scientific study, ideally with a food technology focus. Ideally, you could already gain first professional experience in quality management and bring a good understanding of QM systems and related processes. Your work is highly service-oriented and customer-oriented. In exchange with consumers: inside and inside you are convinced by a professional, factual and evidence-based dialogue. You are a real organizational talent with an analytical mind that tackles challenges flexibly, resiliently and with great enthusiasm. As a dedicated team player, you have the pleasure of actively introducing yourself and using your strong communication skills in a solution-oriented manner. You can safely move into common IT landscapes (e.g. Google Workspace) You can communicate both in German and in English and in a confident manner.

Great fellow: women working with passion and looking forward to new support. A workplace in our headquarters in Hanover with the best accessibility directly at the Lister Platz, as well as the possibility of mobile work from the home office. Flexible working hours in sliding time and the (as we find) world's best operating restaurant. Germanywide travel by GermanyTicket as a job ticket, many sports options with Hansefit and fit by bike with your JobRad! High development and design space in your area. As a family business, we feel a special responsibility for our employees. For us it is part of this responsibility that we appreciate diversity. Therefore, we take into account all qualified applicants: both do not look at ethnicity, skin color, religion, gender identity, sexual orientation or similar features. Disabled people are preferably taken into account with appropriate suitability and qualification. .