trans-o-flex Express GmbH & Co. KGaA | Germany | 50xxx, 69xxx Hürth, Weinheim | Permanent position | Full time | Published since: 04.08.2025 on stepstone.de
Customer Service Employee (m/w/d)
Task profile: Telephone and written support of sender customers -> Inquiry processing, providing information etc. Granting of information on shipment tracking Monitoring our quality and quality evaluation Creation of temperature logs Preparation of damage processing Proactive processing of sender requests Support for recipient customers JOBV1_EN
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Your tasks • Your profile • What we offer
Task profile: Telephone and written support of sender customers -> Inquiry processing, providing information etc. Granting of information on shipment tracking Monitoring our quality and quality evaluation Creation of temperature logs Preparation of damage processing Proactive processing of sender requests Support for recipient customers
Completed commercial training First Experience in Customer Service and Logistics Good knowledge of the MS Office package Very good knowledge of German in word and writing Good knowledge of English Safe and friendly handling of conversation partners Very good communication capability Reliability, flexibility, resilience and team spirit Fun on administrative tasks
Work-life balance: Mobile office up to 3 days a week Very flexible sliding time model 30 days a year Special holiday day for voluntary activities
Education and training: Multi-day professional and operational onboarding as well as intensive incorporation Opportunities for personal training and further development Offer of regular training through our Training & Service GmbH Enlargement of professional and company-internal skills through our own developed training program
Working environment and career opportunities: Possibility to promote innovation, advance development and change with a high self-initiative Family working environment with great cohesion and mutual support High development opportunities in our medium-sized and dynamically growing company
Corporate Benefits Premium system (employees advertise employees) Cheap transport connection Free parking Occupational pensions and benefits Free fruit of regional farmers JOBV1_EN
Company location
Location
 | trans-o-flex Express GmbH & Co. KGaA | |
| Hürth, Weinheim | ||
| Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
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