Malteser in Deutschland | Germany | 44xxx Dortmund | Permanent position | Part time - flexible | Published since: 17.02.2026 on stepstone.de
Account Manager for Home Emergency Call (m/f/d)
You want to be socially active and support people in need of help - and at the same time be rewarded for your commitment? Excellent! Become part of our Hausnotruf team at the Dortmund site and get involved. We are a Catholic aid organization with diverse social and caritative tasks in areas such as social services, rescue services, service and training. We allow older and needy people to live safely in their familiar environment. As a customer manager (m/w/d) in the home emergency call, you have a good feeling for our clientele and are the contact person on site around the home emergency call technology.
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Your tasks • Your profile • What we offer
You are empathy and have a self-certificate appearance, completes emergency call contracts and install the emergency call device at our customers (m/w/d) at home Acquisition of undecided participants in consultations and cross-selling You will explain to our customers (m/w/d) the functions of the device and conduct test calls to our home emergency center together with them. You give the customer (m/w/d) the opportunity to ask their questions and answer them intelligibly and professionally You take over the technical maintenance of the equipment and get it back to the customer at the end of the contract You document your work conscientiously and care about customer data in our internal IT systems
Your heart beats for social contact – customer and service orientation are your strengths You are happy to learn something new and want to become an expert for the home emergency call You have at least one class B car driver license You have a technical understanding and are familiar with MS Office You can express yourself linguistically well and place a lot of value on positive appearance You like to take responsibility for the tasks that arise in your daily work You can identify yourself well with our values and goals as a Catholic organization
An interesting and responsible gift in parttime (19.5 hours/week) Compensation according to collective agreement AVR Caritas The service relationship is from the outset without time limit 30 days of holiday with a 5-day week and one day of additional holiday (AZV-day to AVR) A good introduction to your new task field regular continuing and continuing training also via our Malteser Academy many additional and social benefits, such as occupational pensions, special payments, discounts and vouchers via our employee benefits portal A comprehensive occupational health management, e.g. through company fitness offer or grants for prevention courses The possibility to obtain a job-created Germany Ticket
Location
 | Malteser in Deutschland | |
| 44141 Dortmund | ||
| Germany |
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