Dual Studies - BWL (B.A.) - Digital Commerce Management in Customer Service Group Headquarters for 2025

Here you build your theoretical foundation: DHBW Karlsruhe You can learn the practice here: HORNBACH Centrale in Bornheim near Landau i. d. Pfalz This is your degree: Bachelor of Arts (B.A.) in Digital Commerce Management Start shot for your future at HORNBACH: 01.10.2025

BWL goes digital! New business models, new technologies, digital processes, big data and much more! We provide you with a wide range of insights during your training period and provide you with all the basics so that you can start with full gas as a digital farmer at HORNBACH. Trade is change! How can existing processes be digitized and how does the digital office of the future look. With these and many other exciting questions, we will deal with you in the future and move a lot together. Leave your scent note! Already during your studies, you lay the foundations for your later career - in the theoretical phases at DHBW Karlsruhe and during your practical phases at our headquarters in Bornheim near Landau. The unexpected enable us to inspire our customers: The center of the HORNBACH customer service center is looking forward to your support. During your practice phase, you will get to know different work areas as part of our KSC team and will continuously develop the telephone and digital customer experience of our HORNBACH customers with your contribution. The central KSC team is characterised by diverse areas of application and focus, such as process and system development, controlling, capacity management and implementation of digitization projects, to the design of employee qualification, knowledge management, quality management and customer communication. Together we build on your future! We provide you with all the basics in your training period so that you can move a lot at HORNBACH. Hand on it!

For your journey with us, you will bring with you: 3 years of time and general university maturity or professional university maturity + study skills test

salary - logical! 1st year: 1,250 €, 2nd year: 1,500 €, 3rd year: 1,750 € More – clear! In addition to your salary as well as holiday and Christmas money, we accept your complete tuition fees. More - we do! Depending on your living situation in the theoretical phases, we support you financially with a rental or travel cost grant. That was... not with us! In addition, you benefit from many of our HORNBACH additional services and receive your own notebook from HORNBACH. You're always up-to-date! Ideal learning conditions – guaranteed! To prepare for your exams, such as project work and your bachelor thesis, you will get extra free days. Great plans - no problem! Our development program includes training, training, team events, and personal care at eye level, so you can move a lot at HORNBACH. Our project – Your future! If you have shown what is in your studies, you have the best chances of taking over. Our highlights for you own notebook To ensure that you are always up-to-date with regard to the innovations in your market and have the best conditions for ideal learning conditions, you will receive your own notebook from HORNBACH. Rental and travel expenses Depending on your living situation in the theoretical phases, we support you financially with a rental or travel cost grant. These beefits also await you... Individual support We support you in your individual development through your mentor on-site and your student supervisor, e.g. through regular feedback talks and support in project and bachelor work Best takeover opportunities If you have shown what is in you during your studies, you have the best chances of taking over as a team leader or Deputy Market Manager. Structured incorporation In addition to HORNBACH and our corporate culture, you will also get to know other dual students in our introduction workshop. Before you start your studies, you will get first insights into the processes and processes in our construction markets through a market practice. Supported by your mentor and colleagues on site, you'll process your in-house checklist. HORNBACH development programme Our HORNBACH development program includes training and training that will help you prepare for your leadership position. In addition to analyzing key figures and employee management, you will learn how to offer our customers an optimal shopping experience. Takeover of tuition fees In addition to your salary, we will pay your full tuition fees. Teambuilding and HORNBACH Network With our team events, you will join your fellow students in exchange with former students, seniors and executives. This allows you to share your knowledge and experience with your colleagues. Special leave To prepare for your exams, such as project work and your bachelor thesis, you will get extra free days. JOBV1_EN