Electrical Engineer / Industrial Engineer Technical Customer Service Product Safety (m/f/d)

central response function for product safety tests and certification projects technical advice on technical requirements, questions and test options Recording, evaluation and technical classification of new customer requests, including feasibility tests and creation of precise offers Collection and prioritization of customer orders with solution-oriented advice Control of the entire order process – from order intake and clarification to forwarding the test projects to the competent laboratories Structured, convincing communication with customers and presentation of appropriate technical solutions Acquisition of new customers in the fields of EMC, radio, laser, light technology and product safety as well as care and development of national and international customer relationships

completed studies of electrical engineering, industrial engineering or comparable qualification Knowledge of product testing and certification (e.g. CE, conformity, European directives, harmonised standards, CB procedures, USA-NRTL) ideally practical experience in a test laboratory (product safety, radio or EMC) Insights into a safety laboratory and motivation for further development in technical customer consulting desirable pronounced customer orientation, communication strength and secure feel for different customer types Ability to convey complex technical content clearly and addressably readiness to travel within Germany, Austria and Switzerland very good German knowledge (C1) and good English knowledge (B2)

Benefits flexible working hours Further training mobile work Health care Germany ticket Jobbike occupational pension schemes Advantages for shopping, gym, etc. Diversity and inclusion as part of corporate culture Depending on the location, position and business area, these advantages vary easily. We look forward to your application! !