Deputy Head of Business Unit in the Medical Malpractice Business Unit (m/f/d)

We support and advise, as an independent expert service, the medical service of Lower Saxony, statutory health insurance and social care insurance in all medical and nursing matters. Whether the quality of care facilities or care services is to be tested, treatment errors are suspected or questions about new treatment methods are to be assessed independently: we are here. With around 1,300 colleagues at 12 locations. Experience a work that is worthwhile – in the sense of our self-understanding – human. Digital. Stupid. Senior Account Manager (m/w/d) in the Department of Treatment Errors Employment: Full or part-time Duration: unlimited Experience: With professional experience Entry date: 01.01.2027 Application deadline: 08.09.2026

Supporting the management of operations and strategic development of day-to-day business to ensure efficient processes and high quality standards. Supporting the management of the business unit in the management, motivation and development of the employees as well as promoting a trusted, performance-oriented cooperation in the team. Supporting the management of the business unit in the technical advice and support of employees in complex issues, process clarifications and individual cases, as well as ensuring uniform and qualitative performance of tasks. Further development and implementation of quality standards as well as continuous optimization of processes and cross-departmental cooperation. Care and development of trusted relationships with internal and external stakeholders as well as the acquisition of challenging customer and clarification talks. Participation in cross-departmental and nationwide working and project groups and takeover of assessments or Advice in specific cases.

completed specialist training with multiannual professional experience, ideally in a senior position (e.g. as a senior physician); a promotion is desirable. knowledge of doctoral liability and social law as well as experience in assessing suspected treatment errors; the additional name of social medicine or an activity in the field of treatment error assessment is advantageous. Designed leadership and management expertise with experience in the management and development of teams and in the targeted management of organizational units. Sovereign handling of instruments of process, quality and project management as well as experience in strategy development, resource planning and customer-number-based control. Their mode of operation is characterized by an analytical mindset and decision-making power, combined with organisational skills and innovative capacity. Very good knowledge of German in word and writing complete your profile.

A modern workplace with up-to-date technical equipment, which also allows work from the home office. In addition, dogs are welcome at the office. Flexible working hours that allow you to combine work, family and leisure. Business health services such as the sports association system “Hansefit”, with which you can use highly favoured sports and fitness services thanks to the employer’s subsidy. Sustainable and flexible mobility through the employer’s grant to the “Germany Ticket”. Qualification and training courses for professional and personal development. Occupational pension (VBL), asset-effective benefits and corporate benefits. .