Student trainee in B2B CRM systems & process optimization | Retail Media (m/f/d)

OTTO is one of the most successful e-commerce companies in Europe. With more than 18 million articles and more than 34,000 brands, otto.de is now one of the leading German online shopping platforms. As a marketplace, we are constantly opening up for other brands and partners and thus continue to grow. Relax? Not our thing! Not yours either? Then come to board and shape the future of e-commerce with us.

Diversity belongs to us, like the Elbe to Hamburg: We stand for openness, respect and tolerance, without If and But. Let's put the sails together – regardless of where you come from, who you love or what you believe in. Because you're unique and that's what we're looking for.

With us you can bring ideas and advance projects, engage in networks for your heart topic and actively shape our corporate culture. Trying things, thinking new, being innovative, growing beyond themselves – this is our mindset. Let's reach something big together. Whether you work on campus or at home. We develop and operate the central B2B CRM and campaign management tool Salesforce for the retail media business at OTTO. We not only think CRM technically, but also processally: we analyze end-to-end processes, identify optimization potentials and implement solutions that are sustainable and scalable. What is important to us? Cooperation at eye level, open communication and transparency. We share knowledge, learn from each other and work together to continuously develop our retail media business. Sounds like you? Then shape the future of Retail Media at OTTO with us. Get in touch now! Many speak of “Homeoffice” – we of “hybrid or mobile work”: You can work remotely up to 50% of your monthly working hours. Our teams, together with their leadership, decide how to balance out local time and mobile work.

You analyze existing B2B processes in the CRM system and identify optimization potentials. You support the team in the development and documentation of processes and requirements. You accompany testing of new features and support developers as well as departments in quality assurance. You work in the conceptual preparation of new features and support Product Management and Product Owner. You help with the care and further development of the CRM system in the daily business. You're not sure if the job fits you? – We're happy to get the contact with Tobias Sens from the team.

Must-have: You are a registered student in a technical or business studies, for example BWL or (economic) informatics, and you can now support us for at least 1 year for 15-18h a week. You have an affinity for CRM or IT tools such as Salesforce. You are characterized by a pronounced degree of independent and analytical thinking as well as a structured and solution-oriented way of working. You have willingness to design, a high social competence as well as pronounced communication and team skills. You are open to employing you more with AI tools and using them for your work. Your language level: German C1 (skilled language use) and English B2 (self-employed language use). Nice-to-have: You have already gained first knowledge in a similar role in an agency, marketer or e-commerce company.

Professional & personal development Further training courses such as OTTO Academy, Digital Learning Platforms (including Master Plan), Mentoring, Hospitations, Open Feedback Culture, Vocational Orientation Formats, Collaboration in Final Works, Fixed Personnel and Direct Persons in HR Culture and cooperation Students@OTTO Community & Networks, Coworking & Social Spaces, Leadership at eye level, flat hierarchies, independent & independent work, regular employee surveys, Leading Principles, free hot drinks and diverse – also vegan – food offer Remuneration & supplementary benefits Attractive remuneration (from €17.23 per hour), 15% staff discount (on OTTO articles as well as numerous Benefits & staff offers (e.g. events, travels), 30 holiday days p. a., basic technical equipment Students@OTTO Onboarding One-week onboarding program for students consisting of: Welcome Session, Pulse Lectures, Get-Together & Board Stalk Work-life balance Hybrid working model with up to 50% remote work per month, flexible working hours (running time) & hours (up to 18 h per week and full 37.5 h in the semester holidays possible) Health and well-being Mindfulness and stress management courses, occupational health & psychosocial advice Mobility Germany ticket, free parking, e-store columns, StadtRAD stations & many Benefits more! !