Are you looking for an exciting professional challenge in the world of IT? Then we cordially invite you to become part of our team. Since its founding in 1998, NetPlans has continuously invested in new technologies and is proud to employ over 400 IT experts. Our broad portfolio of IT services is based on a solid IT architecture focusing on security, infrastructure and cloud solutions. With locations all over Germany, branches in Switzerland and our own support department, we offer you not only closeness, but also customized, manufacturer-independent advice. With us you have the opportunity to exploit your full potential as an IT pioneer. Our company supports dedicated employees and offers space for continuous development and innovation. Your work will help to accelerate our customers' innovative strength and secure their long-term success. If you feel addressed by this description and want to become part of a dynamic team that advocates customer satisfaction and excellence, we look forward to hearing from you. To strengthen our team at Heilbronn, Würzburg, Munich, Simmern and Frankfurt, we are looking for one at the next possible time: IT-Administrator Managed Services / IT-Support (m/w/d)

How to make the difference Acceptance of customer disturbances, detection in the ticket system, independent analysis and problem solving The NetPlans Support is not a classic hotline, but maintains a partnership and very personal customer relationship Many of our customers have outsourced complex IT/server infrastructures to us, these are fully supported by IT support In IT support, there are competence teams (e.g. Microsoft, Citrix, VMware, etc.) that provide the second or third level support and have a high level of competence Due to the large customer proximity, the support team also works conceptually and advises customers on all questions about the IT infrastructure Many customers are also supported locally by the support, i.e. the activity can be a mixture of internal and external support of our customers, depending on their desire.

Skills that inspire us You have several years of experience in one or more of the following areas: Microsoft product range (Windows Server, Active Directory, Exchange, MS-SQL, etc.) Storage (IBM, NetApp, Dell, Huawei) Virtualization (VMware vSphere, Citrix XenServer, MS Hyper-V) Microsoft Terminal Services or Citrix XenApp/XenDesktop Veeam B&R or Veritas Backup Exec IT-Security (Sophos, Barracuda Networks, Kaspersky Endpoint Protection, Forti) German language: C1 Alternative professions: IT system administrator, IT system specialist, network administrator, IT support specialist, IT service administrator, support staff, customer support, system administration, support and helpdesk

Attractive, performance-related salary model Unlimited employment contract Comprehensive offers for training and individual development possibilities Open and trusting working atmosphere Flexible working hours Regular staff and feedback talks Short decision paths Intensive integration by experienced colleagues Daily fresh fruit and free drinks 20% contribution to occupational pensions & occupational disability insurance Job bike Employee events JOBV1_EN