Team Leader ADAC Travel Agency (m/f/d)

You are responsible for the efficient and effective organisation of work processes and processes and for the proactive and continuous development of the travel agency. You monitor and answer the travel agency's budget and are responsible for achieving and implementing the target and control tasks as well as ensuring quality standards. As a coach, motivate and guide your team and advance their personal and professional development in cooperation with the staff sector. You provide advice and support for our travel customers: both with a very high service orientation to travel in the full service area. In addition to the care of regular customers:inside and the acquisition of new customers, you are responsible for providing and billing, managing travel and preparing accounting tasks. You are responsible for a successful marketing of your travel agency by planning and conducting customer events and events.

You are characterized by a pronounced service mentality, enforcing power and an initiative working. You are also resilient in challenging situations and possess pronounced coordinating skills as well as high social competence. You will encounter customers with a responsible and sovereign appearance. You convince us with your relevant professional experience in travel sales as well as a strong consulting and sales competence. You possess both very good destination and product knowledge as well as very good knowledge in the common programs in the travel area. You have completed a training as a travel agent or tourist businessman. Knowledge of popular travel agency systems such as AMADEUS, Bistro.Portal, Paxlounge etc. are desirable

Occupational pensions & asset-effective benefits Extensive training and development opportunities Job-Rad and Granted Germany Ticket Individual employee and management consulting Modern workplace equipment Economic situation