Computer Scientist / ITSM Process Manager Change and Release Management

Computer scientist:in / ITSM Process Manager:in Change and Release Management Job ID: J2025609 enercity Netz GmbH is a 100% subsidiary of enercity AG. With around 1,200 employees, we offer our best for a safe and efficient supply of energy in Hannover and Umland. We continue to develop our networks in a sustainable manner. As a process manager:with the focus on change and release management, you are responsible for building and continuously developing the IT service management processes. You opt for these according to the business requirements of enercity and make necessary adjustments. You identify process optimizations in cooperation with the departments and provide assistance with solutions for automation and digitization. The advancement of IT service processes is in your hands and you make sure that IT is optimally set up for the current and future business goals. You also communicate the standards and principles of a future-oriented process architecture and advise management.

Do you want a job that really changes? Then don't hesitate to apply. We are happy to present your new function as well as enercity as an attractive employer.

positive energy

The gender is not important to us, it is crucial for us that you fit our culture and team and burn for your job.

As ITSM Process Manager:in tax, monitor and optimize the Group-wide ITSM processes (Change and Release Management). You create concepts of new or optimized process alignment to ensure optimal technical support and increase the efficiency and effectiveness of the processes. You are also responsible for project management. This includes the management of projects, the development of concepts and the coordination and implementation of targets. Creating and evaluating reports as well as key figures for management is your responsibility. You will also take over the cross-disciplinary consulting of the Key Performer in IT as well as all business areas.

You bring a completed study of computer science or a comparable qualification as well as an ITIL certification. In addition, you have already gained experience in project management and received a corresponding certification. Your multi-annual expertise in ITSM and ITIL processes is yours. You convince with your conceptual thinking and your high understanding. In addition, you are able to solve problems effectively, using your distinct communication skills. You are reliable and show a high customer and service orientation. You also have the ability to convincingly represent and successfully implement your opinions and ideas. Our call will address you very much, but don't you fill the 100%? No topic – we share the missing percentages.

Teamwork instead of hierarchical thinking We count on the success of the team, so we support each other. Classical hierarchies do not exist with us: Instead of sitting in the neck, our leaders prefer to keep your back free. A lot of space for your own ideas With us you will find a lot of space for self-employed work. We look forward to your ideas – to actively shape your will, processes, products and solutions, we appreciate it. Continuing and further education: potential development from the first day onwards The fact that you can unfold your potential is very important to us – and this is already from the first working day. You are not only pro­viding for a revolving incorporation, but also for further training measures to be applied to you. Health at enercity Your health is of particular concern to us, which is why our workplaces are designed for the latest ergo­nomi­ous information. For this purpose, the medical service is always there for you in case of questions on health issues and prevention. Everything for your work-life balance From flexible working hours to mobile work to enercity crèche and support in the care of family members: We do our best to ensure that you get private life and work as well as you can. Attractive operation We often organize ourselves at the start-up, but not at your convenience. In addition to an active and secure salary, you are pro­viding, for example, special benefits or occupational pensions. enercity crèche Every year, we enable twelve children of employees to take care of us. With the initiative “House of Small Researchers” the little ones are brought to music and English. Best transport connection We are happy to grant your ticket to the Hanover transport companies. Also for your e-car there are plenty of charging options in our parking lot. Jobs that really change Together we move Hanover and make a significant contribution to the future of our society: We ensure that renewable energies make our world more liveable. Mobile work Where it is possible, we will make it easier for you to be able to work in a mobile way. Whether in the café or at home – you have the choice! Our medical service is always there for you If you take part in our project programme or our health days, check out the team of the occupational health service or discuss our experts in all health issues. Onboarding: For the best possible start to work life On the first day of work you will find an equipped workstation and a sponsor who will assist you in arriving. With your team, you will find out what it has with our networking meetings in the first week. enercity Gym und Betriebssport In the enerGym you can integrate movement and relaxation into your working day. If you are looking for more sports for your compensation in everyday life, you are right at our company sports community! We are excellent! For us, it is the first thing that all employees can live in their potential. For this we offer them an environment that opens up complex possibilities. Nice side effect: We get seals that confirm this to us. JOBV1_EN