Autohero | Germany | 10xxx, 14xxx, 13xxx, 12xxx Berlin | Permanent position | Full time / Home office | Published since: 11.09.2026 on stepstone.de
Team Lead Quality Management with a focus on automotive mechatronics (m/f/d)
Company Description Choose challenge. Choose pace. Choose growth. For our open position as Teamlead Quality Management with focus on automotive mechatronics (d/m/w) we are looking for you! Start at the Quality Management Team and be responsible for quality management at the operational and strategic level of our Autohero brand. As part of the customer service, together with your team, you contribute to an incomparable online car purchase experience for our customers. As Autohero, the innovative online shop for tested used cars, we are part of the AUTO1 Group, Europe's leading platform for automotive trade. Our innovative platform allows customers to purchase high-quality used cars online conveniently, safely and transparently. What we offer: From the start-up to the listed company with more than 8500 employees - become part of our success story! Job Description Additional information Join our application portal and develop the best way to buy and sell cars with us! You do not meet 100% all the requirements for the profile you are looking for? Don't worry. We offer challenges to learn from it and place for growth. Contact Carla Raquet We live an open culture and are committed to conventions such as the Siezen or a dress code. We welcome every applicant; regardless of gender, ethnic origin, religion, age, sexual identity, disability, or other causes of discrimination. For reasons of better legibility, the simultaneous use of the language forms is dispensed with male, female and divers. .
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Your tasks • Your profile • What we offer
We offer working hours Mo.- Fr. from 09:00 to 18:00 as well as the possibility to work from home after consultation up to 4 days a week We appreciate open communication and good results more than a dress code Your personal development is important to us - from the outset we offer you individual training and coaching Discounts on well-known brands and discounts on our entire vehicle inventory for you, your family and your friends Professional and disciplined leadership of a team of 10-15 motor mechatronics:inside in quality & complaint management Control of the team using central KPIs such as processing time, complaint costs and customer satisfaction – incl. Deduction of concrete improvement measures Further development of complaint processes, e.g. standardization of damage assessment and shortening of processing times Responsibility for examining and releasing cost proposals in close cooperation with our partner workshops Central interface to internal departments, external partners and customers – you keep everything on track Active participation in the application process and onboarding to specifically strengthen our team with your KFZ know-how Regular 1:1 talks and targeted further development of your team in daily business
Completed training for motor vehicle mechatronics:in, alternative motor vehicle master:in or comparable technical qualification Mind. 3 years of experience in automotive service consulting, workshop management or quality management as well as multi-year disciplinary leadership experience Funded knowledge of vehicle diagnosis, repair processes and plausibility of cost proposals Embossed customer and service orientation and leadership Organizational, analytical thinking in handling KPIs and process data as well as structured working methods Very good knowledge of German and English as well as safe handling of Google Workspace
Location
 | Autohero | |
| 10961 Berlin | ||
| Germany |
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